Fulfillment Center Clerk

Leslie Ann Downs

**** ******* ***** ***. ** Fayetteville, NC 28314 910-***-**** *************@*****.***

Objective: Seeking to broaden my work experience and knowledge about different career fields to assist me in reaching my future career goals

RELEVANT EXPERIENCE

The Fresh Market

Fayetteville, North Carolina October 2020-Present

Scanning Coordinator

Work directly with department managers as well as store managers to fulfill all proper signage to reflect sales in the entire store.

Displaying all proper marketing material to ensure full sales advances.

Ordering all office supplies, graphic/marketing materials, as well as sending Corporate mail outs.

Completing all weekly and monthly Ad changes.

Amazon Fulfillment Center IXD Fontana, California July 2019 - September 2020

Inbound Dock Ambassador

Received product from vendors to prepare shipments to send to other allocated departments with the purpose of fulfilling customer orders

Sorted inbound shipment by affixing labels with shipment identification to ensure proper outbound procedures

Unloaded trailers and received pallets to ensure customer demands were fulfilled

Earned multiple permissions required to problem solve, and obtained power industrial truck and trailer dock and release licenses

Interacted and communicated daily in the inbound shipping clerk position with all outside facility employees and other affiliated corporations

Trained and educated new employees on job procedures and on policies of the distributor and each client we provide service for

Red Lobster Ontario, California January 2019 – July 2019

Server

Recorded guest orders accurately and efficiently ensuring that all special requests were honored, and fulfilled orders taken from offsite customers including food delivery services

Greeted customers upon entrance to facility and seated them according to arranged procedures, then relayed location of patron placement to serving staff

Completed final plating presentation based on restaurant and menu guidelines, then served completed orders in a timely and capable manner

McDonalds Ontario, California May 2015 – July 2019

Shift Manager

Managed shift employees certifying that all procedures and policies were being followed to ensure customer satisfaction

Assisted in department manager role by practicing, and enforcing food safety guidelines

Interacted and communicated weekly with store managers, receivers, and associates developing ongoing relationships for the continued enhancement of the company’s image

Resolved customer complaints and employee/team discrepancies through conflict resolution

Conducted “travel paths” which consisted of evaluating the needs and maintenance of the grounds, facility, and kitchen

Analyzed the display and placement of our merchandised products to ensure the advertising and marketing of the product is per distributor and client policy

EDUCATION

Chino High School Chino, California May 2017

High School Diploma

GPA: 3.6 Honors: Avid Sash, Avid Cord, Avid Metal, Culinary Arts Cords: Treasurer, and State Championship Competitor receiving 2nd place award

Mount San Antonio College Walnut, California Transfer to NC 2020

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