Office Assistant Customer Service

SUMMARY

SKILLS

EXPERIENCE

DIANE EPPS

Artesia, CA 90701 C: 562-***-**** *******@*******.***

Highly-organized [Job Title] with [Number] years of experience in [Type] office support. Proficient in scheduling, records maintenance and correspondence. Well-versed in use of [Software] with strong knowledge of computer fundamentals.

Self-motivated Office Clerk with proven track record of managing administrative operations in [Industry] sector. Prioritize tasks, compile data for reports and perform [Task] with minimal oversight in busy office settings. Proficient with [Software].

Professional and well-grounded office team member with superior clerical skills and [Industry] expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and travel arrangements. Billing and invoicing

Scheduling and calendar

management

Billing and coding

Advanced MS Office Suite

knowledge

Database entry

Scanning and copying

Customer Service

Spreadsheet development

Document editing

[Software] proficient

Administrative support

Stock Rotation

MS Office

Communications

Account Reconciliation

Acccounts Receivable

08/1999 to 03/2020 Senior Office Assistant

Long Beach Unified School District Long Beach, CA Managed and anticipated clerical needs of company employees, including copying, faxing and file management.

Supported clerical needs of more than [Number] [Job title]s, including taking messages, scanning documents and routing business correspondence.

Input [Type] data into system using [Software], adhering to all procedures to keep information private.

Tracked usage of [Type] supplies and placed orders to maintain inventory levels.

Responded promptly to customer questions via email, reducing phone inquiries [Number]%.

Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.

Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters. Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters. Prepared [Type] reports compiled from [Type] and [Type] data and EDUCATION AND TRAINING

disseminated to [Job title]s.

Kept reception area clean and organized to offer positive first impression to every visitor.

Monitored office supply use and stock levels, placing replenishment orders as needed.

06/1983 High School Diploma

Compton High School Compton, CA

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