Customer Service, Head Custodian

JAMES E MILLER

*** ******** **. *******, ** *****

707-***-**** ***********@***.***

OBJECTIVE: TO OBTAIN CHALLENGING EMPLOYMENT

I have more than 20 years of customer service experience, and I am a dedicated professional with the ability to get things done. As I am highly motivated and ambitious toward goal achievement, I have obtained excellent judgement and decision-making skills. I maintain excellent organization skills in completing tasks, which allows me to provide excellent customer service. Furthermore, I am flexible enough to work calmly in stressful situations.

EXPERIENCE/EMPLOYMENT HISTORY

1/2005-Present Tax Preparer-Miller Taxes Vallejo, Ca

Prepare small business and personal income tax returns

Consult with clients about tax preparation, and various tax planning strategies

Prepare various documents, and mailers pertaining to tax preparation

11/2019-03/2022 Commercial Janitor-Be Kind Production Richmond, CA

Daily cleaned, disinfected, and mopped all restrooms

Daily swept, vacuumed, and mopped all common area floors

Cleaned walls, stairs, and stripped floors in a rotational manner

8/2018-7/2019 Driver-Amports Benicia, CA

Located specific cars in various lots

Assisted in the movement of cars to shop for processing

Drove van of workers to various lots to pick up specific cars

Drove van of workers to stage cars for rail pick-up

Maintained daily gas log

Inspected cars for any visible damage

Consolidated lots for the arrival of cars from shipment

Removed tow hooks from cars unloaded from ship

8/1998-12/2005 Toll Collector-Carquinez Bridge Crockett, CA

Assisted in the collection of tolls from patrons crossing the bridge

Assisted patrons with directions, and various traveling questions

Counted, and bagged tolls received for bank deposit

9/1986-5/1990 Correctional Officer-CA Medical Facility Vacaville, CA

Assisted in the supervision and control of inmates

Performed institutional counts, searches, and organized inmate movement

Wrote written reports, and performed safety inspections for dorms and cells

3/1981-8/1985 Head Custodian-Novato School District Novato, CA

Supervised the cleaning and upkeep of various Elementary, and Jr. High Schools

Ordered and maintained inventory of cleaning supplies

Performed various light maintenance and repairs of school facilities

6/197*-**-**** Rub-out Supervisor-Cal Auto Benicia, CA

Supervised the buffing and detailing of painted, and non-painted cars

Assisted in the driving and staging of vehicles for transport to various dealerships

Ordered and maintained supplies, and prepared show vehicles for the annual Export/Import Car Show at the Civic Center in San Francisco, CA

EDUCATION

1975 High School Diploma-Hogan High School, Vallejo, CA

1976 1st Year College-Solano Community College, Fairfield, CA

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