Customer Service Call Centre

TEBOGO MANGENA

PERSONAL DETAILS:

FULL NAME Tebogo

SURNAME Mangena

ADRESS Protea Glen Extension 12, 10680,

Chandelierplant, Street

IDENTITY NUMBER 961**********

DATE OF BIRTH 1996/12/08

NATIONALITY South African

RACE& GENDER African, Female

NOTICE PERIOD Immediately

SALARY EXPECTATION Negotiable

CONTACT DETALS 084-***-**** / 079-***-****

EMAIL ADDRES ************@*****.***

EDUCATIONAL BACKGROUND

Institution Trinity Secondary School

Qualification & Date Completed Matric (2015)

PROFESSIONAL BACKGROUND

Company Cover Direct

Position Held Call Centre Agent

Period 01 March 2018 – 30th June 2018

Reason(s) for leaving Temp Role

Responsibilities:

• Answering phones from customers professionally and responding to customer inquiries and complaints.

• Customer Service

• Telemarketing

Company Thapelo Community Projects NPO

Position Held Learner Registration Coordinator

Period 01 February 2021 – October 2021

Reason(s) for leaving Volunteer

Responsibilities:

• Welcoming learners

• Registration of learners

• Processes and maintains applications and workflows from students

• Prepares applications, registration list

Contact this candidate