Package Handler Service Representative

Jeffrey Lyndon Thomas

**** ******** **** ******, ******, CA 95630

cell: 415-***-****; other: 650-***-****

*************@*****.***

EDUCATION

Carlmont High School, Belmont, California

Obtained high school diploma, May 1999

Visitation Valley Carpentry School, San Francisco, California

Trade Certificate of Achievement, 2003-2005

HIGHLIGHTS OF QUALIFICATIONS

Excellent organizational and communication skills

Established record of providing quality customer service, working in customer relations

Able to easily adapt to new responsibilities and stressful work environments

Flexible and willing to take on additional responsibilities and assist in other areas as needed

RELEVANT WORK EXPERIENCE

Stock Clerk/Sales Assistant, Target, Folsom, CA

March 2010 - September 2010

Maintained well-organized back room and stock floor shelves; ensured that store shelves were sufficiently stocked and labeled correctly

Assisted floor team members, as needed, with assisting customers and keeping service areas clean

Security Officer, Hillsdale Mall Security Station, San Mateo, CA

April 2009- September 2010

Responsible for maintaining a comfortable and safe environment for customers and mall employees; patrolled property and monitored surveillance equipment to identify any suspicious/irregular activity

Assisted in preventing loss and damage by reporting or following up on reports of suspicious activity, sometimes resulting in the restraint of trespassers when necessary

Package Handler/Delivery Driver, San Ramon, CA

August 2006 to December 2007

Responsible for storing and organizing merchandise in the warehouse, and preparing merchandise for daily shipment

Loaded and unloaded delivery trucks, which required the knowledge and use of powered equipment (i.e., forklifts, other heavy machinery) to perform duties in a timely manner

Sales Associate/Customer Service Representative, Old Navy, Redwood City, CA

2005-2006

Served as the lead customer service representative; assisted guests in resolving issues pertaining to merchandise, with primary goal of ensuring customer satisfaction

Responsibilities were extended to maintaining cash registers in the front of store; often stayed after closing or arrived before the store opened to assist with cleaning and organizing stock rooms and moving merchandise to the floor

Airplane Service Technician, Prime Flight Aviations, San Francisco International Airport, CA

March 2000- April 2003

Cleaned, washed, and maintained the interior of the airplanes; ensured that supplies (blankets, toiletries, etc.) were adequately stocked in-between flights

Responsible for ensuring that luggage was properly loaded onto the carrier; assisted in towing the aircraft in and around flight areas and hangars

References and additional information: Available upon request

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