Customer Service Fork Lift
Resume:
Danielle Conigliaro
Bay Shore, NY *****
adq89i@r.postjobfree.com
Work Experience
Customer Service Representative
The Home Depot - Bay Shore, NY
March 2019 to Present
Customer service, fulfill orders, place orders, retrieve orders on pallet jacks, getting certified for fork lift operations, fast paced and must be able to deal with high stress situations involving getting orders ready on time for customers.
Warehouse Associate
FedEx Ground - Bohemia, NY
February 2021 to November 2021
Warehouse employee, using pallet jacks to bring products to each truck in my division and loading according to stops. Making sure heavy items remain on bottom while lighter ones on top, sorting packages by size on Conveyor belt. Worked lifting packages up to 80-90lbs so they could be put in the properly assigned areas. Worked overnights which is preferred but not necessary. Head Manager
North Star Fishing - Bay Shore, NY
May 2011 to October 2021
Interview all crew members as well as captains, hire and fire all employees. Make sure captains that are hired have clean licenses as they will be operating a boat with 80-90 lives on board which they are responsible for. Make sure all materials needed for fishing trips are stocked and ordered as to never run out. Responsible for a fleet of 4 boats, all the crew and supplies for all boats. Efficiently schedule all reservations as to not go over the allowed number of people on the boat. At the end of each day go through all transactions to make sure all cash adds up. Take cash and make the bank drop. Laborer
Groutline Solutions NY - Farmingdale, NY
January 2015 to March 2019
Flooring, tile, and grout installation. Estimates on square footage of the job and supplies. Setting appointments that work for the customers. Bringing in all materials needed for the job at hand. Meet deadlines as discussed with the customer on how long the job would take. Make sure job is up to customers satisfaction and collect payment.
Education
High school or equivalent in Nursing
Plainedge Senior High School - Massapequa, NY
September 1998 to June 2002
None
Skills
• Pallet Jack
• Warehouse Experience
• Materials Handling
• Shipping & Receiving
• Forklift
• Order Picking
• Tile Laying
• Merchandising
• AS400
• Heavy lifting
• Pricing
• Order Picker
• RF Scanner
• English
Certifications and Licenses
Pallet Jack Certification
Assessments
Customer focus & orientation — Expert
April 2022
Responding to customer situations with sensitivity Full results: Expert
Customer service — Familiar
April 2022
Identifying and resolving common customer issues
Full results: Familiar
Call center customer service — Proficient
April 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Written communication — Familiar
April 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Scheduling — Highly Proficient
April 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient
Home health aide skills — Familiar
April 2022
Providing care to patients in a home setting
Full results: Familiar
Attention to detail — Familiar
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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