Michael Mathis

Springfield, MO *****

adq88c@r.postjobfree.com

417-***-****

A dedicated specialist to assist the borrower through the complex regulations surrounding a real estate transaction or refinance. Supports the closing team in handling a high volume of files in a fast-paced and high volume multi-state task driven closing environment Takes ownership of the closing calendar ensuring the borrowers close on their purchase or refinance in a timely manner. Performance driven professional Route Salesman. Best in class communicator with the ability to relate to entry level as well as senior management clients. Driven leadership skills in customer service and food service. Resourceful self-starter with the ability to work independently or with a team. Management and sales experience during which time I facilitated and directed communication of information to customer and vendors

Work Experience

Closing Coordinator

Interfirst Mortgage Company - Chicago, IL

July 2021 to Present

Provides excellent customer service to our clients Schedule real estate closings and refinances with three major title companies and independent title companies over the United States

Excellent communication skills both written and verbal A passion for process improvement

Ability to work within multiple computer applications for data entry and file management Highly organized and the ability to follow processes Technology driven with the ability to learn new tasks quickly Strong working knowledge of Word, Outlook, Slack

Organizational skills and exceptionally detailed oriented Proactive and able to multi-task

Professionally compose emails and other correspondence to borrowers Adaptable, resourceful and deadline driven

Provides a smooth transaction experience for the borrower Scheduled 393 closings for the month of December 2021 Route Sales Representative

Mears Floral Products - Springfield, MO

September 2020 to July 2021

Handled. rotated, and maintained fresh floral products on route truck Delivered fresh floral products to floral shops in MO and AR in a timely manner Built route sales over 110% over previous years sales Sold floral supplies to customers

Territorial Sales Representative

E A Sween Co/ Deli Express - Eden Prairie, MN

March 2005 to September 2020

E. A, Sween-Territory Sales Manager

Achieved yearly sales objectives by increasing sales over the 10 percent yearly budget Met weekly sales objectives by promoting new product lines Executed company strategies and priorities at the retail level by promoting new company programs Maintains and expands the territorial customer base by building and maintaining rapport with important decision-makers regarding the purchase, and the merchandising of our products in both chain stores and independent accounts

Buyer/Merchandiser

Niebrugge Oil Co - Effingham, IL

July 2001 to March 2005

Developed, directed, and coordinated all aspects of sales and marketing strategies to accomplish both monthly and yearly sales operational objectives through promotions, and corporate imaging programs Developed planograms and shelf allocation for new store set ups along with existing stores in the 43 store chain

Enforced compliance to the company's objectives at the store level Evaluated market trends in each city where the stores where located Analyzed store data to determine market conditions as well as market share Led store managers for a defined region by developing strategic sales plans for each store and reviewed the results of those strategic sales plans on a weekly basis Prepared and completed action plans for the chain to gain market share in the region and drive new sales for each location

Implemented quality, and customer-service standards for each store location Resolved problems on a store by store basis

Did audits and business reviews on each store to determine if they were meeting the company's sales goals, quality, and customer-service standards at the store level Implemented changes and store improvements by remerchandising the store layouts to meet the company sales objectives and meet the customer needs at each location Added new product lines to the store to meet and exceed the company sales goals and objectives, and to meet the needs of the consumer by evaluating their spending habits Updated job knowledge through trade shows, vendors, and by reading professional publications to determine market trends, new product lines, and the ability to gain market share in the region Education

Bachelor of Arts in Theology

Gateway College of Evangelism - Florissant, MO

Associate of Arts in Accounting

Sparks Business College - Shelbyville, IL

Diploma in General

Shelbyville High School - Shelbyville, IL

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