Michelle Sheetz

** ******* ****** ****

Hanover, VA 23069

570-***-****

adq881@r.postjobfree.com

OBJECTIVE

To obtain a position that will utilize my skills, abilities and experience to contribute to the company’s success.

EXPERIENCE

M12 Solutions LLC - Office Manager

June 2019 - May 2021

Excellent customer service

Maintain and update customer database

Pool sales

Schedule and maintain pool installations/service

Apply for and submit county permit applications

Manage incoming and outgoing emails daily

Maintain general office duties

Cosmoprof - Sales Manager

June 2016 - March 2017

Assist customers by directing them to products, explaining product features, benefits and techniques to secure maximum sales

Record all sales in the Point of Sale system and handle all monetary transactions and exchanges accurately and effectively

Price merchandise, stock shelves, and pull merchandise from shelves or from stockroom to fill customer orders

Resolve customer service problems tactfully

Open and close store as required, complete daily reports and make bank deposits

Hire, train and manage sales associates

Nicholas Wyoming Valley Truck Sales, Inc. - Accounting and Office Assistant

August 2013 - August 2014

Prepare daily reports, deposits, postings, and reconcile and replenish cash box

Process repair orders and settle invoiced repair orders

Post invoices, prepare checks, reconcile statements, and receive payments from customers

Answer telephones, direct calls to proper staff, take and communicate messages and prepare outgoing mail

Perform all special assignments as directed by management and maintain positive working relationships with all dealership employees and customers

Commonwealth of PA/DEP - Clerk Typist II

March 1993 - November 1996

Greet visitors and provide excellent customer service

Answer and screen incoming phone calls

Open, stamp and sort mail

Type reports, memos, correspondence and input data

Run and maintain xerox machine

Prepare and send out information to the public

EDUCATION

Coughlin High School North Washington Street Wilkes Barre

September 1982 - June 1985

High School Diploma

Academy of Creative Hair (Jolie Beauty) Wilkes Barre

January 2005 - October 2005

Cosmetology License

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