Call Centre Center Agent
Resume:
CURRICULUM VITAE
OF
KGOMOTSO ANNA OLIPHANT
P.O. Kwa – Xuma
1868
Soweto
Contact Numbers: 074-****-***
Email: **************@*****.***/********.********@*****.*** PERSONAL DETAILS
Identity Number : 850-***-**** 083
Gender : Female
Nationality : South African
Home Language : South Sotho
Marital Status : Single
Criminal Record : None
Interest : Soccer
Other languages :English,S.Sotho,Zulu,Xhosa,Tswana & North Sotho PROFILE
I am self motivated individual with excellent communication skills. Vibrant personality and I work well under pressure. I have a flair for dealing with customers in a professional and mature manner. I am a good time keeper and pay articulate attention to details and I applied for this job because I believe I can contribute much more based on what I know as well as keep learning, keep growing and build a future within the organization.
EDUCATIONAL QUALIFICATION
Name of Institution : Morris Isaacson High School
Qualification Obtained : Grade 12
Subjects Passed : English, South Sotho, Biology, Physical Science, Geography and Mathematics
Year : 2003
OTHER QUALIFICATIONS
Name of Institution : Ipelegeng Computer Centre
Course : Introduction to Computer
Windows
Microsoft Word
Microsoft Excel
Microsoft Power Point
Microsoft Database
Internet and Email
Job Seeking Skills
Duration : Six Weeks
Name of Institution : Shatema Academy
Course : Call Centre
Duration : Three Weeks
Name of Institution : IMSIMBI Training
Course : Interpersonal and Communication Skills
Duration : 23-27 November 2015
Name of Institution : Kwelanga Training
Course : Service Excellence fr Call Centre Agent
Duration : 19-20 October 2015
WORK EXPIRIENCE
Name of Company : SITA Centurion
Position : Call Center Agent (Presidential Hotline) Duration : August 2012-April 2020
Name of Company : SITA Centurion
Position : Call Centre Agent (IEC)
Duration: : 2008 August-2010 February
Name of Company : Edcon (Jet Southgate)
Position : Cashier, Replenishers, stock assistance/taking Duration : 2003 November-May 2008
Name of Company : Builders Express
Position : Cashier
Duration : November 2010- February 2011
Name of Company : Nike Factory Outlet (Wood Meat)
Position : Cashier, Replenishes and Stock Taking
Duration : November 2007- May 2008
REFERENCES
Name of Company : SITA
Contact Person : Selina Mathiba
Contact Number : 082-*******/012-***-****/3209
: Tirhani Munisi Chauke
Name of Company : Builder Express
Contact Person : Adelaide/Willie
Contact Number : 071-***-****/073-***-****
Name of Company : Jet Southgate Mall
Contact Person : Rebecca Masoka
Contact Number : 011-***-****/ 073-***-****
Name of Company : Ipelegeng Computer Centre
Contact Person : Tshepo
Contact Number : 011-***-****
Name of Company : Shatema Academy
Contact Number : 011-***-****
Name of Company : Nike Factory Outlet(Woodmead)
Contact Person : Ben/Michael
Contact Number : 011-***-****
Name of Company : IMSIMBI Training
Contact Number : 011-***-****
Name of Company : Kwelanga Training
Contact Number : 011-***-****
Contact this candidate