Sebelev Ilya
*.*********@*****.***
Bartender
(NOC 6512)
PROFILE
•Effective team player with the ability to collaborate with cross-cultural teams and interact with all organizational layers.
•Superb communication and interpersonal skills, apt to work with non-technical team.
•Extremely goal-oriented, always willing to step up and able to think on the fly.
•Exceptional adaptability, flexibility and faculty to hit the ground running.
•Accessible leadership with an outstanding work ethic.
•Ready for relocation to Canada by any Immigration program.
•Russian language – Native language.
•English language – Pre-intermediate.
RELEVANT PROFESSIONAL EXPERIENCE
Self Employed
Document Management Specialist (05.2021 – up to date)
·Development and implementation of the technological process of working with documents, including reception, storage, maintenance of the reference apparatus.
·Participation in the work of the organization's management documentation support service.
·Development and implementation of unified reporting standards in the organization and its structural divisions.
·Development of measures to optimize, streamline the composition of documents, reduce the amount of information on paper.
·Participation in commissions to establish the value of documents, transfer them to the archive for permanent storage, removal from current circulation and destruction.
·Implementation of automated information management and exchange systems, electronic databases and other innovative document management systems.
·Study and implementation of best practices in the organization of management documentation support.
Pivovar LLC
Seller (06.2016 – 05.2021)
·The sale of food products presented in the store.
·Weighing, cutting and packaging of food products sold.
·Assisting customers in the purchase process, including advising them on taste characteristics, calorie content and other parameters of the goods sold.
·Informing customers about marketing events held in the store.
·Resolution of disputes with the store's customers.
·Maintaining relevant trade documentation.
·Monitoring of the location and registration of food products.
·Informing the store director on problematic issues in their area of responsibility.
·Monitoring of the situation with the stocks of relevant goods.
·Tracking the demand for products sold by customers.
·Interaction with sales representatives regarding the relevant store assortment.
·Pre-sale preparation of food products and their display.
·Interaction with cash collectors on the delivery of cash amounts.
·Control over the state of cash in the cash register.
·Monitoring the condition of the goods being sold.
GDO Logistics LLC
Logician (08.2014 – 04.2016)
·Organization of the process of cargo delivery on time, in the required quantity and with minimal costs.
·Conclusion of contracts in the area of their responsibility.
·Monitoring opportunities to receive discounts and benefits from counterparties and partners.
·Carrying out economic calculations on logistics operations, their justification and protection before management.
·Tracking alternative options by contractors, warehouses and routes.
·Participation in the planning and forecasting of relevant cargo deliveries.
·Tracking the economic situation and its impact on supply processes.
·Organization of interaction with sales, procurement, and production managers in the area of their responsibility.
·Selection and comparison of offers from transportation and warehousing service providers.
·Maintaining a set of necessary documentation.
·Entering information on transactions and operations into the enterprise database.
·Tracking the process of passage and storage of goods.
·Work with contractors in cases of conflict situations.
·Work with customs authorities on the passage of foreign goods.
·Participation in the writing of analytical notes on aspects of the processes of delivery of goods.
Shintop LLC
Sales consultant (05.2014 – 08.2014)
Recommend and select products for customers based on their individual needs
Describe products and explain their benefits and uses to potential customers
Communicate with customers in person, by phone and by email to understand their needs
Maintain a working knowledge of the company's various products and services
Establish and nurture relationships with past customers and potential customers to facilitate sales
Find potential customers through networking, cold calling and industry research to increase sales
Use data to help customers understand how products can help them achieve their goals
Complete administrative tasks, such as processing and recording sales, as needed
Avangard LLC
Logician (09.2013 – 05.2014)
Planning and forecasting for the performance of duties.
Coordination of work on the design and implementation of logistics systems at the enterprise.
Budget planning and strict compliance.
Management of material and technical procurement, according to the prepared budget.
Analyze concluded supply contracts and ensure comprehensive cooperation. Coordinate work with contracts.
Participate in the management and planning of production processes.
Plan the required amount of inventory so that the enterprise works without failures.
Calculate the costs of the formation of stocks and the costs of the operation of storage facilities, for registration of insurance.
Carry out inventory of stocks and check their condition.
Organize and control the operation of the warehouse, including the use of various types of equipment. Take into account the need for equipment and purchase the required quantity.
Work on the optimization of processes related to the purchase of resources and products.
Determine the optimal conditions for shipment and control the work on acceptance, placement and subsequent dispatch of products.
Coordinate the transportation of goods. Work with carriers, freight forwarders, movers.
Organize the clearance and customs clearance of goods.
Manage risks at the enterprise. Provide equipment insurance and cargo safety.
Manage the service personnel in the logistics department.
Vladivostok Cinema LLC
Bar-manager (05.2012 – 07.2013)
Coordinates the work of the bar staff on cleaning the restaurant, cafe, bar for the working day (customer service).
Coordinates the work of the service personnel in preparing the halls for customer service (serving tables; preparing equipment for serving and serving food, drinks); creating comfortable conditions in the hall (temperature and visual).
Monitors compliance of the bar employees with business style and neatness.
Coordinates the actions in meeting and greeting visitors, monitors the quality of customer service by bar staff(hall administrators, waiters, etc.).
Monitors the reception of orders staff (order and procedure for the submission of waiters menu, wine list, maps drinks; assisting customers in the selection of food and drink; offer customers the special dishes and specialties; the acceptance of the order), makes remarks to employees, indicates their mistakes and requires error correction.
Monitors the order, procedure and sequence of customer service, compliance with the technology of serving food and serving rules in accordance with each type of service, various ways of serving dishes, serving wines, alcoholic and non-alcoholic beverages.
Controls the preparation of the client's invoice and acceptance of payment.
Works with customer complaints (finds out the reasons for customer dissatisfaction, identifies the culprits, takes action on complaints).
Monitors the compliance of the bar staff with hygiene standards, ensuring the sanitary cleanliness of equipment and inventory.
Supervises the preparation of a restaurant, cafe, bar for the end of the working day.
Plans the needs of the bar's divisions.
Organizes the briefing of bar employees, assists employees in solving problems that arise during work, distributes tasks among them and determines the degree of their responsibility.
Participates and coordinates the work on the preparation of the menu, on the design of the halls of the restaurant, cafe, bar.
Arena
Bartender (02.2010 – 03.2012)
Prepare alcohol or non-alcohol beverages
Mix ingredients to prepare cocktails
Plan and present bar menu
Check customers' identification and confirm it meets legal drinking age
Maintain bar inventory and supplies
Interact with customers, take orders and serve snacks and drinks
Assess customers' needs and preferences
Make recommendations for food and drinks
Offer daily specials
Focus on the guests and provide an exceptional guest experience
Comply with all food and beverage regulations
Cuckoo
Bartender (11.2008 – 02.2010)
Collecting payments from customers
Operating point of sale terminals and providing bills to customers
Cleaning the bar and the area around it
Hiring and training new employees
Operating blenders, coffee makers, ice cream makers, and other equipment
Washing glassware and bar utensils
Monitoring bar inventory and ordering supplies and ingredients when needed
Ensuring compliance with federal, provincial or territorial liquor and food safety regulations
Paparazzi
Bartender (03.2008 – 11.2008)
Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
Planning drink menus and informing customers about new beverages and specials.
Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
Checking identification to ensure customers are the legal age to purchase alcohol.
Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
Adhering to all food safety and quality regulations.
Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
Developing new cocktail recipes.
Brewery Hans LLC
Bartender (07.2005 – 11.2005)
Prepare alcohol or non-alcoholic beverages for bar and restaurant patrons
Interact with customers, take orders and serve snacks and drinks
Assess customers’ needs and preferences and make recommendations
Mix ingredients to prepare cocktails
Plan and present bar menu
Check customers’ identification and confirm it meets legal drinking age
Restock and replenish bar inventory and supplies
Stay guest focused and nurture an excellent guest experience
Comply with all food and beverage regulations
Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
Planning drink menus and informing customers about new beverages and specials.
Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
Checking identification to ensure customers are the legal age to purchase alcohol.
Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
Adhering to all food safety and quality regulations.
Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
Developing new cocktail recipes.
ADDITIONAL INFORMATION
•Languages: English, Russian.
•Hobby: Reading, surfing, snowboarding, hiking.