Peggy Hunter

adq7wd@r.postjobfree.com

408-***-****

www.linkedin/peggyahunter

Profile

• Positive energetic project manager who thrives in fast paced environment

• Passionate for technology and held various jobs at Sun, Intuit, Google, and Apple.

• Excellent communicator, solution finder and relationship builder

• Excel at interpersonal skills, providing support to direct, internal customers and product teams

• Fast learner with computers and software applications

• Multitasker, Detail Oriented

Education

Branham High School 1976

Ultimate in Success - PLM Certification Class 2012 Agile PLM Certification, Apple, Google 2015

MindMajix - Agile Review import export 2017

Customer Service skills classes 2012

Technical Skills

• Microsoft 365, Word, Excel, PowerPoint, Outlook, SharePoint

• Google Documents, Sheets, Calendar, Gmail, Guts ticket system

• Mac and PC systems

• Agile ERP, Oracle, Arena, Mfg Pro, Windchill

Professional Experience

Project Coordination, Data Entry

• Created Part Numbers, Bills of Materials, Engineering change Orders, Manufacturing change orders, Vendor /Supplier

add and changes, deviations

• Provided high level service with customer focus, urgency, and quality.

• Program managed multiple tasks, lead cross-functional peers and report status to management on project deliverables.

• Actioned service tickets achieving 100% on time performance.

• Achieved 100% on time shipment delivery,

• Scheduled, and communicated product launch status and key metrics to teams and management.

• RoHs team leader for resolution non-conformant parts

• Researched, submitted, expedited part classification and valuation tickets, managing details and questions.

• Chaired weekly Status team meetings and reported metrics

• Set up new projects, user group access in Agile and Windchill

• Interfaced with Engineering, Master Scheduling, PC Planning, and Purchasing teams

• Using Excel and QuickBooks system created Ops schedules, defined bill of materials, requirements.

• Provided clear input to the team on issues and deliverables, driving best practices.

Business Operations Support

• Developed training documentation, procedures

• Trained Backups, and Engineers on Agile requirements

• Standardized part descriptions

• Supported Windchill to Agile migration, correcting attribute changes on system after system migration.

• Created process to gather info for prototypes and system requirements.

• Worked with Excel Spreadsheets, using macros, sorting, filtering, and v-lookup. Customer Service

• Worked as a call center lead in the video gaming industry

• Account rep for key accounts in software companies.

• Delivered customer service skills by actioning tickets for part creation, meeting service level agreement 96% on time.

Sustaining and New Product Buyer /Planner

• Scheduled product launch schedule, requirements with teams.

• Led Operations for key product lines, release package products to retail stores, and set up online sales parts.

• Ran WebEx release team meetings daily

• Troubleshooting potential issues quickly created ECRs, managed ECO BOM creation, and Deviations.

• Using Excel and QuickBooks system created Ops schedules, defined bill of materials, requirements.

• Reviewed turnkey supplier inventory, Created MIN/Max values, obsoleted, reworked parts

• Achieved 100% on time shipment delivery,

• Scheduled, and communicated product launch status and key metrics to teams and management.

• Created purchase orders with suppliers, approved quotes, worked with partners ensuring quality products were delivered to customers.

• Negotiated SOWs with outside partners. Participated in Vendor QBR's, and Corrective action.

• Performed first article quality check on software packaged samples.

• Created purchase orders with suppliers, approved quotes, worked with partners ensuring quality products were delivered

• to customers.

• Managed and executed project plans for marketing item centralization, verifying scope, schedule, deliverables, preloaded software to sun servers saving marketing costs 60%.

• Placed purchase orders, prepared top level assembly forecast for media kits and authorized buy @100K.

• Presented quarterly results QBR supplier scorecard.

• Set up over 1000 electronic files on download center website.

• Created test plans, and production URLs. Ftp'd files, set up legal Notices. Employment History

PLM Change Analyst/ Sr. PLM Analyst

Worldwide Configuration Change Analyst

Insight Global@ Facebook Fremont 6/2021 – 11/2021

Infosys @ Google Mountain View 9/2017 – 11/2017

Astreya@ Google Mountain View 7/2015 – 2/2017

OTM Professionals @ Apple Sunnyvale, CA 4/2014 – 11/2014 Operations Systems Analyst

TSP @ Hitachi Data Systems 3/2013 – 1/2014

Manufacturing Product Manager - Release Manager

Intuit 8/2011 – 11/2012

Business Operations Manager

NPI Release Program Manager

Sun Microsystems, Inc 2/1996– 1/2009

Customer Service roles / Buyer Planner

Atari CSR Lead 6/1979- 7/1984

Xemag Account Manager 8/1985 - 2/1990

Software Publishing Corp Buyer Planner 2/1990 – 1/1996

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