Monica Harris
Las Vegas, NV *****
**********@*****.***
To secure a position within a medical facility where my patient centered care and experience will be useful in organizational goals and in meeting the mission and values. Authorized to work in the US for any employer
Work Experience
Housekeeping
Summerlin Hospital Medical Center - Las Vegas, NV
August 2020 to Present
I’m Lead to the supervisor I monitor the bed board and I also do inspections with Smart Inspect. Clean all areas, including but not limited to, door knobs, light switches, high dust, clean restrooms, showers, sweep and wet/dry mop floors. Strip and remake the beds. Pull trash and linens. Plus I UV light all the Covid rooms.
• Disinfected (area or item rooms bathrooms counters equipment) Housekeeping
MountainView Hospital - Las Vegas, NV
September 2019 to September 2021
Clean all areas, including but not limited to, door knobs, light switches, high dust, clean restrooms, showers, sweep and wet/dry mop floors. Strip and remake the beds. Pull trash and linens. OR TECH
Henry Mayo Hospital - Newhall, CA
March 2018 to June 2018
Maintains appropriate PAR level of Pre-op/PACU supplies and of linens for Pre-Op/PACU supplies. Demonstrates
ability to prioritize activities involving patient needs in the pre-op, intra-op and postoperatively. Aware of schedule and is in communication with charge nurse regarding when to pick up patient. Prepare pre- op patient rooms provide assigned care to patients as needed for transport and assisting surgery staff and take all vital signed from the patient. Maintains confidentiality, security and integrity of all health information. Follow HIPPA guidelines for patients. Make charts and arm bands for patients. Housekeeping Assistant II
The University Of Chicago Medicine - Chicago, IL
October 2016 to October 2017
Performs routine cleaning duties in assigned areas, using appropriate chemicals and equipment. Sweeps and wet/dry mops floors, vacuums rugs and carpets, and replaces vacuum cleaner bags a required. Including spots cleaning in corridors. Cleans areas of detail, including but not limited to, door knobs, lights switches, electrical outlets, cleans restrooms, including showers, restocks paper and plastic supplies and soap. Strips and remake beds-places soiled linen in chute. Cleaning patient care items as requested, including IV poles, IV pumps. Cleaning of the Resident Call Room. Intricate part of patient throughput process helping Departments achieve goals.
Patient Transportation Specialist
The University Of Chicago Medicine - Chicago, IL
February 2013 to October 2016
Provides the necessary safe and timely transportation of patients, charts, specimens, clinical equipment, etc. to required destinations within the medical center. Performs safe and mechanically appropriate patient lifts and transfers as requested by patient transportation tracking system. Provides routine and requested turning of patient. (Dispatcher) Coordinate the assignment and execution all patients, equipment and pharmaceutical transport and other work request, and for insuring quality and performance standard are achieved.
Office Assistant
Infinite Medical Supply, Inc - Chicago, IL
June 2012 to December 2012
Obtained Medical Records and Billed Medicare and Medicaid. Filed charts and contents accurately and in a timely manner. Maintain confidentiality of all customer charts and secure file room at close of business day. Audit customer charts according to company guidelines. Assist with completing reports as requested. Provided assistance to Billing Department with filing, preparing statements and invoices for mailing and other tasks as required.
PFS Financial Associate
Northwestern Memorial Hospital - Chicago, IL
June 2001 to July 2010
Obtained and processed patient information trough interview process that includes: Per-registration/ registration of all admitting patient. The collection and application of clinical data/orders, medical services codes, Medicare Secondary Payor documentation, certification requirements, Advanced Directives, demographic financial and insurance requirements. Processes patient and billing information for corporate/research special services registration and accounts. Obtained, interpreted and documented all pertinent financial and insurance information regarding eligibility, verification, pre-certification and authorization requirements, co-payments ad length of stay provisions when available and applicable. Education
Diploma in Medical Billing and Coding
Kaplan College - Munster, IN
2011 to 2012
Computer Learning Center - Chicago, IL
1992 to 1993
High school or equivalent in General Studies
Thornton Township High School - Harvey, IL
September 1987 to May 1991
Skills
• Cleaning
• Communications
• Customer Service
• Filing
• Housekeeping
• Medical Terminology
• HIPAA
• Medical Records
• Computer Literacy
• Medical Coding
• ICD-10
• Medical Billing
• Hospital Experience
• ICD-9
• Medicare
• Insurance verification
• Medical office experience
Certifications and Licenses
BLS for Healthcare Providers
March 2018 to March 2020
driver's license
Additional Information
Over seventeen years of Customer Service Experience. Hospital's well versed in patient centered care Philosophy and adhere to high standards of customer service. Educate and assists patients with questions regarding hospital policies and procedures. Computer literate with experience in Primes, Excel, Cadence, IDX and Windows Microsoft Word.