Customer Support Engineer

*.CURRICULAM VITAE

Sr.Prasanna

Plot no-*,Maheswari Nagar[extn],

M.C. Road,Thanjavur.-Tamilnadu.

Mobile No-989-***-****

Mail id:-**********@*****.**.

EDUCATION :

BE- IN Electronics & communication Engineering from “PERIYAR MANIAMMAI UNIVERSITY” –THANJAVUR. ( 2011) Ist CLASS (70%).

DIPLOMA IN “INSTRUMENTATION CONTROL ENGINEERING” FROM PERIYAR CENTENARY POLYTECHNIC COLLEGE-VALLAM,THANJAVUR. (2006) II ND CLASS (65%).

PROJECT &SALES ENGINEER:-2018

HAILSTONE INNOVATION INDIA PVT.LTD.

*Handle the quarry owners,& convert them for M-SAND manufactures.

*Explain about the M-SAND uses & its unique features.

*Boost them to purchase our M-SAND plant & give a linear business to them.

*Manage quarry owners,blue metal suppliers, rock crushers units, to make awareness of M-SAND acts as eco-friendly environment.

*Give sufficient revenue to the company, & achieve the target for every month.

*Maintain all sales & service sectors people, to attend in correct time situation against the buyers.

FLEMINGO DUTY FREE SHOP INTERNATIONAL PVT.LTD.

(INFRASTRUCTURE & RETAILS MANAGEMENT)

FACILITY MANAGEMENT -CHENNAI .

(DOJ-07-08-2015 – 10-12-2017)

Coordinated office and cubicle setups, and furniture installations.

.

Monitored all workspaces throughout the building to identify equipment in need of repair

Directed and managed performance appraisal of onsite staff of seven persons.

Authorized vendor contracts for services such as plumbing, mechanical, electrical and supplies.

Assisted purchasing agent to select for prospective vendors for cost-efficient solutions.

Directed necessary month-end accounting functions.

Managed all operational aspects of employment for Facilities team, Model

Shop team as well as acting as the on-site leader of contracted janitorial staff

Executed all interior and exterior building maintenance and improvement projects from inception to completion while managing project timelines and budgets

Active member of Plant Safety Committee and lead roll on Plant Emergency Response Team

Managed, implemented, and oversaw shop production schedule

Responsible for inventory as well as purchasing and logging receipt of all materials

Responsible for managing contracted security services and act as on-site leader

Led investigations of any security incidents on.

WORKING SKILLS:-

*Logistic Management

* Supply Chain Management

* Vendor Development/ Management,

* Ware House Operation,

* Brand Promotion,

* Market Research,

* Reduce Production Cost Management,

* Profit & Loss Management.

ADDITONAL SKILLS:-

Explore Brand offers To Customers, Explain The Quality Of The Brand Products, Publicity Of Brands In Road Shows, Exhibition Fair, E-Mail Marketing,B2B Marketing.

ASST. MANAGER.

SFP (INDUSTRIAL SALT MANUFACTURES) 2012 - 2015

Drive year-over-year business growth while leading operations, strategic vision, and long-range planning with full responsibility for bottom-line factors, global product development, and partner relationships. Provide cross-functional management with a bottom-line focus on profitability, visibility, and sustainability. Continually enhance and redefine organizational structure to maintain company's competitive edge across territories.

WORKING SKILLS:

1. Forward sufficient fund & workers to the production team, get correct production measures with zero level production loss.

2. To get annual contract purchase orders from the end users, with correct specification, volume, packing type,& transport.

3...Collect all “c” forms from the end users, collect the payments in limited duration timings allotted from the company.

4. Collect all vouchers, cheques, vendors registration forms, claim forms, workers payment forms etc….

5. Follow up & update current orders from the company to factory purchase department, sales department, production department, transport department.

SYSTEM KNOWDGE:-

Ms .word,

Excel,

Power Point Presentation,

Os operation,

Basic software installation.

ATM MACHINE MANAGEMENT ( 2010 – 2012)

AGS TRANSACT TECHNOLOGIES-CHENNAI.

Directed team of marketing & technical specialists and product developers to facilitate and execute highly successful product launches while driving engagement with key clients. Managed and motivated departments to ensure projects are on track, on target, and within budget; liaised with partners, media professionals, and senior leadership to optimize both print and digital marketing collateral.

WORKING SKILLS:-

*Planning & Get Suitable Machines for the End Users.

*Control budget For All Delivery Schemes.

*Arrange Engineers To Install The Machines In Right Time.

*Make Correct Measures For Interiors & Exteriors of Machine.

PETRLOIUM PRODUCTS MACHINES-” MANAGEMENT”

TOKHIUM KEIZEN PVT LTD-INDIA. 2007 – 2010

WORKING SKILLS:-

1. Make Petrol Station Work Efficiency & Bring Maximum Profit To The Company.

2. Reduce The Cost Of Management Over The Petrol Station.

3. Make The Owner Of Petrol Station Concretely Master ALL Operation & Transaction By Remote Monitoring .

4. Make Reporting Over Petrol Station Operation Easy & Convenient.

5. Attract More Customers With Discount Bonus-loyalty programs.

ADDITIONAL SKILLS:-

*Petrol Station Management.

*Fuel Price Management.

*Credit Customer Management.

*Sms & Long code Setup management.

*Invoice Management.

*User & Shift Management.

* Payment & Re-fill Management.

PERSONAL DETAILS :

Date of Birth :08-04-1984

Sex : Male

Marital Status : Bachelor

Linguistic Ability : Tamil, English

Declaration:

I here assure you sir that all the details furnished above are correct to the best of my knowledge.

Yours sincerely,

SR.PRASANNA

Contact this candidate