Maria Chiocco

Bayonne, NJ *****

adq7uj@r.postjobfree.com

+1-201-***-****

Work Experience

Medical Receptionist/Medical Assistant

Riverside Medical Group - Secaucus, NJ

June 2021 to November 2021

• Answered high volume of calls

• Schedule patients

• Epic

• Emr

• Medical assistance

• Triage

• Vitals

• Registration

• Clean patient area

• Gastroenterology

• Cardiology

• Referrals

• Directed calls to the correct representative

• Handles schedules daily

• Collected co-pays

• Pearl portal for insurance verification

• Called patients for the next day to confirm there appointments

• Verified insurance

• Scanned information into system

• Costumer service

Customer Service Representative

Compliance services - North Bergen, NJ

January 2010 to February 2021

• Performed data entry for customer information, shipments and orders

• Managed client records

• Set up client appointments

• Performed customer service surveys

• Provided policy and service information

• Assisted customers with a warm and professional attitude

• Answered general questions

• Answered general questions

• Responsible for cashier duties

• Handled online orders and credit card transactions Medical Receptionist

Argus Community, Inc. - Bronx, NY

January 2010 to January 2011

• Administrative Assistant (Temporary Assignment) 01/2010-01/2011

• Handled calls and promptly forwarded them to appropriate staff within psychiatry department.

• Responsible for scheduling appointment for psychiatrist and updating patient charts daily.

• Prepare medical billing for fiscal department such as calculating patient hours.

• Conducted monthly chart audits as needed by Office Manager. Human Resources Coordinator

Education

High school or equivalent

emerson high school

Skills

• HR

• Receptionist

• Scheduling

• Filing

• Data Entry

• Customer Service Skills

• Microsoft Word

• Microsoft

• Medical Billing

• Medical Scheduling

• Medical Receptionist

• Insurance Verification

• Medical Office Experience

• EMR Systems

• Medical Records

• Multi-line Phone Systems

• Time management

• Leadership

• Spanish

• Microsoft Office

• Patient Care

• HIPAA

• Medical Coding

• ICD-10

• Medical Terminology

• QuickBooks

• Office Administration

• Transcription

• Epic

• ICD Coding

• Triage

• Hospital Experience

• Anatomy Knowledge

• Documentation review

• Phone Etiquette

• Laboratory Experience

• Customer service

• Inventory control

• Bilingual

• Payroll

Languages

• Sp - Expert

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