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Proficient Analtical And Customer Service Skills Sets

Location:
Newark, NJ, 07104
Posted:
May 28, 2022

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Resume:

Candyce Alladin

** ******** ******, #**

Irvington, NJ 07111

718-***-****

********@********.***

SUMMARY OF QUALIFICATIONS

Seven years of accounting experience including Accounts Payable, Accounts Receivables and Debt Collection

Excellent customer service and interpersonal skills

Thrive on working in a team oriented environment but can effectively and efficiently work alone

Strong analytical and problem solving skills

Computer Skills: MS Office Suite, QuickBooks, Peachtree, Timberline Accounting Software

Willing and capable of learning new computer applications and software

Typing speed 30-35 wpm

EDUCATION

Certifications

Degree

Queens College City University of

New York Queens,NY

B.A in. Economics, 2005

Retail Experience

Home Depot, Inc.

Full-time Blinds Associate :

Newark,NJ

01/2020 – 4/2022

Greets customers in the flooring department and the flooring showroom

Address customers with their blinds, and flooring merchandise needs

Maintain the blinds aisles, stock new blinds, and other flooring merchandise

Restock blinds’ aisles and flooring merchandise aisles

Proficiently utilize Company’s inhouse cash register systems,to accurately process customers’ merchandise

Assist customers at the Company’s Self Service machines, to accurately process their transactions

Assist customers on selling floor, with all of their products’ needs.

Macys, Inc

Wayne, NJ

Full time Sales Associate:

10/2016-6/2018

Proficiently processed customers’ purchases, using Macys credit card with coupons;gift cards; cash; and major debit/credit cards

Accurately processed customers’ in store returns/online returns, using Macys credit card; cash; and major debit/crdit cards

Proficiently and accurately applied cash; major debit/credit card and personal checks against customers’ monthly Macys Store and Macys American Express

Promoted Company’s major Reward credit cards to customers, with successful sign-up rate.

Super Food Fresh World, Inc.

Belleville, NJ

Part Time Cashier Sales Associate:

6/2016 -8/2016

Providing professional efficient customer service on grocery floor

Assisting customers finding grocery products and providing accurate product knowledge

Proficiently utilize IBM Point of Sales cash register systems, to accurately process customers’ purchases using cash, and major debit/credit cards.

Sears Roebuck Inc.

Wayne, NJ

Seasonal Cashier Sales Associate:

9/2014-4/2015

Proficiently utilized the Company’s IBM Point of Sales cash register systems to make purchases using cash, Sears Reward Card, SearsReward Master Card, and other major credit cards.

Efficiently processed returns and exchanges, as well as payments on Sears MasterCard monthly statements, using cash, personal checks, and Travelers checks.

Promoted Company’s major Sears Reward Card and Sears Reward MasterCard to customers with successful sign-up rate.

Assisted customers and provide product knowledge when needed

Toys R’ Us Inc.

Whitestone, NY

Holiday Sales Team Member:

8/2012-12/2012

Utilized the Centralized Inventory System website, to provide online prices of toy products and ordered products for customer online, when items were not available in the store

Assisted customers in finding toy and baby products, by directly going to the specific brand aisles, and giving the merchandise to them.

Kept the sales floor clean and clutter free,q and returned toys to their correct isles

Provided product knowledge to customers; and worked as part of a team to meet individual, department, and store objectives.

Processed customers’ sales transactions, by efficiently operati.ng cash register(s)

Follett Higher Education Group

New York, NY

Temp Customer Service Representative:

Spring 2009, 2011, 2012

Assisted college students, faculty, and general public on the sales floor with office supplies, merchandise and performed refunds/sellback queries as well as log and stock mandatory books needed for the spring semester.

This was a seasonal position, and was . hired for the Spring semester.

Additional Experience

Euro RSCG Life

New York,NY

Temp Accounts Payable Clerk:

1/2006-2/2006

Assisted Accounting Department with tax audit season

Gathered vendor and expense reports’ files for 1099 tax statement processing

Assisted with 1099 tax statements’ printing, and mailed to vendors

Maintained vendor files

E-Bay, Inc.

Independent Seller

2/2001-12/2005

Sold online audio gear to customers

Accurately billed and shipped auctioned won items

Enterprise Rent-A-Car, Inc.

Whitestone, NY

Accounting Associate:

2/2000-11/2000

Successfully performed month and year-end billing cycles

Processed accounts receivables and bi-monthly accounts payables checks

Reconciled credit card statements

Efficiently handled billing disputes

Zar Industries, LLC.

New York, NY

Cash Applications Analyst:

10/1998- 10/1999

Handled Company’s two key divisions: Jolie Buttons and Panther Buttons

Reconciled accounts, and contacted vendors for past due amounts

Negotiated monthly plans and wrote off “dead accounts”

New York Law Publishing

New York, NY

Collections Representative:

11/1996-11/1997

Collected past due display/classified ads of New York Law/National Law Journal, and Leaders’ Publications Press

Communicated effectively with corporate clients, regarding their accounts

Mailed out collection foundation notices

BSA ADVERTISING Inc. New York, NY

Media Biller:

10/1995-10/1996

Media billing of tearsheets’ inserted ads

Processed Accounts Executives’ daily, weekly, and monthly accounts

Faxed invoices to specified regional offices, for payment of clients’ inserted ads

US Color Labs, Inc.

New York, NY

Accounts Receivables Clerk:

9/1991-7/1995

Worked in the Accounting department, and was responsible for billing and posting transactions from customer invoices, cash/credit card receipts andppp] bank deposits.

Reconciled offline accounting logs to company’s online accounting system

Tagged and contacted vendors for past due bills and assisted with payment plans

References:

Available upon request



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