Licensed Esthetician and Permanent Make-Up Artist
Resume:
DONNA ESPARZA
Esthetician
Henderson, NV *****
************@*****.***
I am a Licensed Esthetician in Nevada and California with a solid background in Cosmetic/Plastic Surgery/ Marketing/Med Legal. Knowledge of Medical Terminology and HIPPA compliance. With established career working in Cosmetic/ Plastic Surgery and Procedures. Work Experience
Permanent Makeup Artist Specializing in Paramedical Tattooing Donna Jean's Permanent Make-up &Paramedical Tattooing - Henderson, NV August 2019 to Present
Self employed
Permanent Makeup Artist Specializing in Paramedical Tattooing Donna Jean's Permanent Make-up & Paramedical Tattooing - Henderson, NV August 2019 to Present
Self employed~Brows, lip blushing, eyeliner, scalp pigmentation, Areola reconstruction.. Esthetician/Independent Contractor/Sales
Tiger's Eye Skin Care - Folsom, CA
March 2017 to September 2021
Licensed Esthetician, skin care specialist, permanent makeup, paramedical tattooing, Native American clay facial, Body exfoliation, back facials, scalp treatments, body wrap, clay masque, Eczema treatments, Keratosis Pilaris treatments, Rosacea treatments. Body wraps (detox toxins), eyelash lifts and tints. Surgical/Cosmetic Coordinator
Advanced Surgical Group - Roseville, CA
March 2016 to March 2017
Scheduling cosmetic surgical consultations and surgeries including informed consents/collection of payments.
Consultation follow-up: Scheduling surgery, collecting payments, pre-op preparation directions, medical clearance, preparing surgical charts and coordinating surgeries times and ensuring all authorizations for pre-approval and benefits of surgeries. Management of day-to-day operations insuring patient quality care including staff management/training/Schedules, Business Development, Marketing strategies that increase ort and long-term business revenue.
Networking, Day Spas, Health Care centers, Seminars, Mixers. Checking in patients, scheduling appts., verifying insurances, answering phones, posting daily charges, billing, balance daily cash, ordering supplies, selling our services, referrals, obtaining medical records if needed, cleaning instruments, rooming patients, vitals. Assisting DR. in the exam room as needed, stocking rooms, creating office forms and consents,making brochures and gift certificates, working closely with our adviser and radio station, bridal shows set up and take down, coordinating our booth.
Take and document patients' medical histories.
Clean or sterilize surgical instruments.
Stay abreast of latest industry trends, products, research, and treatments. Demonstrate how to clean and care for skin properly and recommend skin-care regiments. Select and apply cosmetic products such as creams, lotions, and tonics. Keep records of client needs and preferences and the services provided. Collaborate with plastic surgeons and dermatologists to provide patients with preoperative and postoperative skin care.
Front Office Supervisor
Dr. Parhar and Associates - Roseville, CA
August 2015 to March 2016
Checking in and out patients, scheduling appts, verifying insurance, answering phones, posting daily charges, billing, balance daily cash, ordering supplies, scheduling Drs. Business appts, selling products and services for Medical Rejuvenates, referrals, confirmation calls, set up phone scripts for sales, and filling in where ever needed. Authorization/Referral Coordinator
Sacramento Diagnostic Center - Sacramento, CA
May 2015 to August 2015
Obtaining authorizations and referrals for patients, working with workers compensation; adjusters, claim agents and Insurance companies.
Submit RFA's and proper paperwork to get treatment approval. M.A. for DR. Armstrong.
Helping with the phone volume, scheduling patients and MRI's. Filling in where ever needed.
Make copies of correspondence or other printed material. Locate and attach appropriate files to incoming correspondence requiring replies. Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Learn to operate new office technologies as they are developed and implemented. Asst. Manager
Women's Wellness Center/Serenity Spa - Boca Raton, FL June 2012 to March 2015
Checking out patients, checking in patients, scheduling appts., verifying insurance, answering phones, posting daily charges, running daily reports. Ordering product, set up displays, Inventory, surgery scheduling, end of day closing, scanning charts, set office up for EMR. Selling Spa specials and product.
Document examination results, treatment plans, and patients' outcomes. Treat the facial skin to maintain and improve its appearance, using specialized techniques and products, such as peels and masks.
Stay abreast of latest industry trends, products, research, and treatments. Keep records of client needs and preferences and the services provided. Front Office Coordinator
Dr. Toon and Dr. Bataskov MD - Boca Raton, FL
June 2011 to June 2012
Checking in patients, checking out patients, scheduling appointments, verifying insurance, balancing daily cash, collecting past due balances, medical records coordinator, helping the office transform to EMR.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Receive payment and record receipts for services.
Transmit information or documents to customers, using computer, mail, or facsimile machine. File and maintain records.
Protect the security of medical records to ensure that confidentiality is maintained. Review records for completeness, accuracy, and compliance with regulations. Retrieve patient medical records for physicians, technicians, or other medical personnel. Release information to persons or agencies according to regulations. Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts. Front Office Coordinator
Penn Elm Medical Group - Escondido, CA
June 2006 to December 2009
Customer service, checking in patients, scheduling appointments, verifying insurance, answering phones.
Pharmaceutical Rep. coordinator.
Balancing daily cash, collecting past due balances, running daily reports. Explain procedures to patients to reduce anxieties and obtain cooperation. Determine patients' x-ray needs by reading requests or instructions from physicians. Collect and maintain records of patients examined, examinations performed, patient medical histories, views taken, or technical factors used. Maintain a current file of examination protocols.
Assist with on-the-job training of new employees or students or provide input to supervisors regarding training performance.
Personal Assistant
Faces by Tammy - Willow Glen, CA
January 2005 to April 2006
Personal asst. to the owner of Faces by Tammy.
Scheduling, banking, buying products, organizing her schedule, phones, filling in where ever needed.
Traveling with her throughout California to train Doctor's on how to inject Botox. Perform office duties on a temporary basis when needed. Monitor operations to ensure compliance with applicable health, safety, or hygiene standards. Participate in continuing education classes to maintain current knowledge of industry. Personal Assistant
Sachs Day Spa Willow - CA
December 2002 to January 2005
Personal asst. to the owner Lisa Sachs.
Buying products for the spa, filing, phones, organizing displays, inventory, filling in where ever needed. Pick up and deliver items or run errands for guests. Perform office duties on a temporary basis when needed. Participate in continuing education classes to maintain current knowledge of industry. Direct facility maintenance or repair.
Education
Esthetics
Paul Mitchell The School Sacramento - Sacramento, CA October 2017 to March 2018
Certificate in Business Information Systems, Business Evergreen Valley College - San Jose, CA
Certificate in Real Estate Law
Evergreen Valley College - San Jose, CA
High school diploma or GED
Skills
• SURGERY SCHEDULING (10+ years)
• BILLING (10+ years)
• CUSTOMER SERVICE, SALES AND MARKETING (10+ years)
• ELECTRONIC MEDICAL RECORDS (9 years)
• DATA ENTRY (10+ years)
• Botox Experience
• Makeup Application
• Medical Scheduling
• Dermabrasion
• HIPAA
• ICD-9
• CPT coding
• EMR systems
• Epic
• Insurance Verification
• Medical Billing
• Anatomy Knowledge
• Body Waxing
• Office experience
• IVR
• Customer service
• Medical terminology
• Patient Care
• ICD-10
• Medical Imaging
• Paramedical Tattoo Artist (2 years)
• Permanent make-up artist (2 years)
• Areola reconstruction (2 years)
• Scalp pigmentation (2 years)
• Clerical Experience
• Medical records
• Computer literacy
• English
• Medical coding
• Medical collection
• Supervising experience
• Hospitality
• Front desk
• Microsoft Office
• Microsoft Outlook
Awards
Skin Honors
ADVANCED OMBRE/FASHION POWDER BROWS
August 2019
NOUVEAU CONTOUR CERTIFICATE
Certifications and Licenses
Licensed Esthetician
March 2018 to March 2020
Certified in Airbrush Tanning
Present
A valid Esthetician license
Advanced Ombre Lips
August 2019 to Present
NOUVEAU CONTOUR CERTIFICATE
ADVANCED DESIGNER EYELINER
August 2019 to Present
NOUVEAU CONTOUR CERTIFICATE
ADVANCED BROW STROKES
August 2019 to Present
NOUVEAU CONTOUR CERTIFICATE
Assessments
Electronic health records: Best practices — Highly Proficient January 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Work style: Reliability — Expert
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Customer focus & orientation — Expert
December 2021
Responding to customer situations with sensitivity Full results: Expert
Work motivation — Expert
February 2022
Level of motivation and discipline applied toward work Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills:
Microsoft Word Microsoft Works
Excel Word Perfect
Electronic Billing Micro Med
Access Data Entry
Typing Telephone Techniques
Solomon Power Point
Peachtree EClinical
EPIC Nextgen
Surgery Scheduling Marketing and Sales
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