Customer Service Representative
Resume:
Monet B. Dardie
**************@*****.***
Skills:
●Patient Care
●Housekeeping
●Meal Preparation
●Medical Procedures
●Medical Equipment
●Meds and Vitals
●Customer Service
●Cash Handling
Experience:
Customer Service Representative I
DTE Detroit, MI
03/2018 to 03/2021
●Answer calls to assist customers with gas and electric services to stop, start, or transfer utilities.
●Create and modify payment plans for outstanding bills and shut off notices.
●Receive requests for fraud notices and determine consumer responsibility or DTE appeal process.
Healthline Representative
Beaumont Health Systems, Dearborn, MI
09/2016 to 03/2018
●Schedules all outpatient diagnostic testing for Beaumont Oakwood legacy Hospitals and imaging centers.
●Communicate with doctor’s offices and other hospitals on a daily basis.
●Fulfill requests for scripts, authorizations and other pertinent information.
Team Member
Taco Bell Toledo, OH0
05/2015 to 09/2016
●Include greeting guests, taking food and drink orders, preparing food and drink, maintaining a clean work environment, and answering questions about menu items and promotions.
●Taco Bell team members also operate drive-thru windows and take inventory.
●Other job responsibilities include ringing up purchases, providing exact change, operating credit card machines, and answering questions about menu items.
●Taco Bell cashiers also perform customer service duties, such as meeting and greeting patrons and bagging food orders.
Education:
June 2016
Medicine And Community Health Academy at Cody Detroit, MI
High School Diploma
References Available Upon Request
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