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Studio Assistant Customer Service

Location:
Austin, TX
Posted:
May 28, 2022

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Resume:

Umme Azmi

Umme Azmi

* ******** **,

North Brunswick- 08902

732-***-****

adq7s1@r.postjobfree.com

Skills & Languages

● Multilingual speaker. Excellent social and communication skills.

● An adaptable and fast learner- I learn quickly and adapt easily to all dynamic environments.

● Improved relationships with clientele.

● Motivational and inspiring others to achieve better. I prefer helping individuals seek their targets in specific areas. I target key areas where improvements are needed.

● I focus on how to produce lean management, efficiency in an environmentally conscientious way.

● Fluent in excel worksheets especially overseeing all projects and logistic information such as affordable costs in transportation and procurement.

● Basic introductory SAP and Oracle experience.

● Proficient in Urdu, English and L1 Spanish.

Experience

CLO Coffee Co Barista (Oct 2021- April 2022)

●Making drinks, teas and warming up baked goods

●Inventory Management

●POS system and transaction management

●Customer Service and customer relationship management

●Management and closing duties.

Everlasting Haven Spa & Wellness Studio Assistant Management Internship (April 2021- Oct 2021)

● Handling all operations of the store- opening and closing of the store.

● Stocking laundry

● Handling cashier responsibilities

● Management of customer flow and organization of their intake forms and demographics.

● Operating Salon Software database i.e Vagaro.

● Inventory and management of schedules of all estheticians

● Picking up orders and documents, printing out forms and other documents.

● Effective customer service and communication with all of the customers.

● Paying bills and organizing/ writing emails, mails and cleaning the spa.

Freelance Writing (2014-

● Tutoring for research papers, proof-reading, editing, content writing and article writing. Proof-reading for my customers in MLA, APA and Harvard Business Format.

● Social Media Management of family businesses.

CulinArt Compass Group Starbucks Barista (2018-2019):

● Canteen operation,

● catering and serving food.

● Starbucks store operations such as coffee- making, lattes and warming bakery items

● Supervising including closing and opening the store.

● Operating cash transactions as a cashier.

Barnes & Noble College Bookseller (2017-2018):

● On the floor sales

● Directing flow of customers to their desired textbook needs.

● Operating cash transactions as a cashier.

Education

Kean University, New Jersey— Bachelors in Supply Chain & Management. September 2020- May 2022 (3.2 GPA)

LOGISTICS & TRANSPORTATION, MGMT. IN INFORMATION SYSTEMS, OPERATIONS MANAGEMENT, INTRO TO SUPPLY CHAIN & MGMT, INTEGRATING BUSINESS STRATEGY & ORGANIZATIONAL BEHAVIOR.

Middlesex Community College, New Jersey — Associates of Arts in Liberal Arts (Business). Class of 2019 (4.0 GPA)

Economics, Financial Accounting, Computer Application Systems and Business Law

Cambridge International Examinations- . (2015)

ST. MICHAEL’S CONVENT SCHOOL- Karachi, Pakistan.

Advanced Level Business Studies, Advanced Level Psychology & Advanced Level Sociology

Projects & Awards

Podcast Host at Azaad Khayaal NJ. (Available on Spotify, Pocket Casts and other platforms):

● Started a P.O.C Gen-Z podcast covering all social issues that raise awareness and speak against cultural injustices precedent in South Asian and other communities.

● https://open.spotify.com/show/3EhagHUneBaUzoKeho61h8?si=R7oWd-16RFiWe8DSoVzKUg

Leader of Environmental Science and Prom Committee group in high school:

● Directed a significant group-awareness play for the Environmental Group.

● Managed a prom event at my school with my team members.

President of Public Speaking Club:

Spoke and promoted platforms such as debate, Model United Nations and

poetry elocutions.

Award:

Scholarship Award- Women & Rehabilitation at Middlesex Community College.



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