Studio Assistant Customer Service
Resume:
Umme Azmi
Umme Azmi
North Brunswick- 08902
*************@*****.***
ㅡ
Skills & Languages
● Multilingual speaker. Excellent social and communication skills.
● An adaptable and fast learner- I learn quickly and adapt easily to all dynamic environments.
● Improved relationships with clientele.
● Motivational and inspiring others to achieve better. I prefer helping individuals seek their targets in specific areas. I target key areas where improvements are needed.
● I focus on how to produce lean management, efficiency in an environmentally conscientious way.
● Fluent in excel worksheets especially overseeing all projects and logistic information such as affordable costs in transportation and procurement.
● Basic introductory SAP and Oracle experience.
● Proficient in Urdu, English and L1 Spanish.
Experience
CLO Coffee Co Barista (Oct 2021- April 2022)
●Making drinks, teas and warming up baked goods
●Inventory Management
●POS system and transaction management
●Customer Service and customer relationship management
●Management and closing duties.
Everlasting Haven Spa & Wellness Studio Assistant Management Internship (April 2021- Oct 2021)
● Handling all operations of the store- opening and closing of the store.
● Stocking laundry
● Handling cashier responsibilities
● Management of customer flow and organization of their intake forms and demographics.
● Operating Salon Software database i.e Vagaro.
● Inventory and management of schedules of all estheticians
● Picking up orders and documents, printing out forms and other documents.
● Effective customer service and communication with all of the customers.
● Paying bills and organizing/ writing emails, mails and cleaning the spa.
Freelance Writing (2014-
● Tutoring for research papers, proof-reading, editing, content writing and article writing. Proof-reading for my customers in MLA, APA and Harvard Business Format.
● Social Media Management of family businesses.
CulinArt Compass Group Starbucks Barista (2018-2019):
● Canteen operation,
● catering and serving food.
● Starbucks store operations such as coffee- making, lattes and warming bakery items
● Supervising including closing and opening the store.
● Operating cash transactions as a cashier.
Barnes & Noble College Bookseller (2017-2018):
● On the floor sales
● Directing flow of customers to their desired textbook needs.
● Operating cash transactions as a cashier.
Education
Kean University, New Jersey— Bachelors in Supply Chain & Management. September 2020- May 2022 (3.2 GPA)
LOGISTICS & TRANSPORTATION, MGMT. IN INFORMATION SYSTEMS, OPERATIONS MANAGEMENT, INTRO TO SUPPLY CHAIN & MGMT, INTEGRATING BUSINESS STRATEGY & ORGANIZATIONAL BEHAVIOR.
Middlesex Community College, New Jersey — Associates of Arts in Liberal Arts (Business). Class of 2019 (4.0 GPA)
Economics, Financial Accounting, Computer Application Systems and Business Law
Cambridge International Examinations- . (2015)
ST. MICHAEL’S CONVENT SCHOOL- Karachi, Pakistan.
Advanced Level Business Studies, Advanced Level Psychology & Advanced Level Sociology
Projects & Awards
Podcast Host at Azaad Khayaal NJ. (Available on Spotify, Pocket Casts and other platforms):
● Started a P.O.C Gen-Z podcast covering all social issues that raise awareness and speak against cultural injustices precedent in South Asian and other communities.
● https://open.spotify.com/show/3EhagHUneBaUzoKeho61h8?si=R7oWd-16RFiWe8DSoVzKUg
Leader of Environmental Science and Prom Committee group in high school:
● Directed a significant group-awareness play for the Environmental Group.
● Managed a prom event at my school with my team members.
President of Public Speaking Club:
Spoke and promoted platforms such as debate, Model United Nations and
poetry elocutions.
Award:
Scholarship Award- Women & Rehabilitation at Middlesex Community College.
Contact this candidate