Development Facilitator Resources Manager

S A N D I H A I G H

**********@*****.*** • 082******* • www.linkedin.com/in/sandi-haigh Skype: sandihaigh_1 36 Century Place, Century Place Boulevard, Cape Town, 7441 H U M A N R E S O U R C E S M A N A G E R

Influential, forward-thinking Human Resources professional with more than 20 years of experience starting up and running HR departments in private and corporate sectors, dealing with unions, bargaining councils and SETAs. Adept at facilitating the delivery of the HR strategic plan while maintaining compliance with regulatory legislation. W O R K E X P E R I E N C E

Duroplastic Technologies, CT • Human Resources Manager (250+ employees) (03/2021 – current)

(Industry: Manufacturing)

Job functions:

● Management Reporting ● Exco Committee Decision Making ●Training and Development ● WSP & ATR submissions ● Employment Equity ● BEE ● Vendor management ● Budgeting ● Wages ● Project Management ● Auditing ● Coaching ● Monitoring ● Talent Acquisition ● Succession Planning & Pipeline Development ● Organizational Design ●Job Descriptions Achievements:

Set up the Human Resources Department from scratch. Introduced policies, procedures, and employee handbook.

Introduced EE Committee

Compiled the WSP and ATR for the Company.

Drove the employee performance review process, linked the performance reviews to annual increases and the talent development process.

Massdiscounters t/a Game, CT • Group Food Safety & Training Manager (20000+ employees) (04/2015 -11/2020)

(Industry: Retail)

Job functions:

● Coaching ● Monitoring ●Training and Development ● Vendor management ● Budgeting ● Project Management ● Auditing

● Management Reporting ● Talent Acquisition ● Succession Planning & Pipeline Development ● Board Reports Achievements:

Coached and mentored management in over 100 fresh food stores to achieve Walmart’s global food safety standards (95% pass).

Managed performance of multi-million Rand per month cleaning, hygiene, pest control, trolley collection, and waste management contractors.

Organised and managed the ordering and distribution of COVID-19 PPE equipment to 150 stores in SA and Africa, thereby enabling stores to trade during Level 5 lockdown.

Managed the SA and Africa Designate Manager programme, ensuring a continuous pipeline of more than 40 managers.

I was required to do presentations to over 300 senior managers and directors. Own business, Durban • Independent HR Consultant (01/2013 – 03/2015) I started my own business providing an HR consultancy service to clients in the retail, wholesale and property sectors. Job functions:

● Recruitment ● Training ● Chairing Disciplinary Hearings ● Labour Relations Advice ● Organisational Development ● Admin The KayDav Group, Cape Town • Group Human Resources Manager (600+ employees) (06/2008 - 12/2012)

(Industry: Manufacturing & retail)

Job functions:

● Align HR Strategy with Company Strategy ● Labour Relations Advice ● Initiate Disciplinary Hearing ● HR Audits ● Performance Management ● Performance Appraisals ● Organisational Development ● Job Descriptions ● Policies & Procedures ● Branch Visits

● Administration ● Talent Acquisition ● Onboarding and offboarding ● IOD Administration ● Workplace Skills Plans ● Employment Equity Plans and meetings ● Annual Training Reports ● BBBEE Quotas ● Manage Training Budget ● Management & Board Reports Achievements:

Set up the Human Resources Department from scratch for this JSE listed timber and board manufacturer and retailer. Introduced policies, procedures, and employee handbooks.

Compiled the ATR for the Company and secured skills development levy refunds of over R150000p.a. while dealing with 4 different SETAs, WR SETA, MER SETA, Services SETA and FP&MSETA.

Recruited, onboarded and trained employees at all levels of the organization, for new and existing branches.

Represented the company at CCMA with a success rate of 95% and no strike action.

Drove the employee performance review process annually, linked the performance reviews to annual increases and the talent development process.

Wellness Warehouse, Cape Town • National HR Manager (250+ employees) (09/2007 - 05/2008)

(Industry: Pharmaceutical & retail)

Job functions:

● Recruitment ● Onboarding ● Training ● Chairing Disciplinary Hearings And Grievances ● Labour Relations Advice ● HR Audits

● Organisational Development ● Administration ● Reporting Achievements:

Recruited chefs, beauticians, pharmacists, sisters, management and retail employees for this health/beauty/FMCG retailer Meltz, Cape Town • Regional HR Manager (250+ employees) (10/2005 - 08/2007)

(Industry: Retail)

Job functions:

● Recruitment ● Training ● Chairing Disciplinary Hearings ● Labour Relations Advice ● Organisational Development ● Administration

● Reporting ● Chair Quarterly EE Meetings ● HR Audits ● Payroll Inputs Achievements:

Introduced and lead employment equity committees in this clothing chain

Captured employee information on VIP Payroll

Managed the Call Centre

Massdiscounters, t/a Game Cape Town • Regional HR Manager (10 000+ employees) (01/1991 - 09/2005)

(Industry: Retail)

I started my career in Durban as a Personnel Secretary and within a year was promoted to Personnel Officer. After 3 years, I was promoted to Regional HR Manager, and set up the HR department for Gauteng and surrounding provinces as the Company was expanding significantly and opening numerous stores. My last position was also newly created in Cape Town. Job functions:

Recruitment ●Training ● Learnerships ●Chairing & Initiating Disciplinary Hearings ● Labour Relations Advice ● Organisational Development ● HR Audits ●Administration ● Reporting Achievements:

Received the MDD “Creating a Winning Future” award for the most number of CBT training processes completed and the most team members who had completed ICDL training.

Talent acquisition was a big focus and as a result of the Company’s rapid expansion, in one year alone I advertised, screened, interviewed, assessed, onboarded and trained over 600 employees for 12 new Game stores.

Assisted senior managers with employee relations and as a result, the WC region had the best record for good employee relations and the least amount of CCMA cases.

S K I L L S

Word, Excel, Powerpoint, Outlook, Internet, VIP Payroll, Zoom, Google Meet, Teams, Slack, IMAP, Infoman, Array

Maintenance of high work ethics and integrity – ensuring my behaviour is exemplary so that management and employees trust me

Strong leadership skills focussing on building teams, developing talent and champion the company culture

Strong communication skills, both written and verbal, and good customer relations – my work entails liaison with all levels of the organization whether training or doing presentations to management or initiating or chairing disciplinary enquiries

Motivated and disciplined with the ability to work independently or collaboratively, remotely or in an office

Ability to work under pressure – whether ordering PPE for COVID-19, submitting on time Annual Training Plans, Employment Equity statistics, payroll inputs, or vendor accounts of over R1 million per month each

Thorough knowledge of South African labour and employment law eg BCEA, EEA, LRA, CPA and compliance requirements

Project management - dealing with several new store openings simultaneously; ensuring adverts are placed, applicants are interviewed, employees are recruited, onboarded and trained in time for store opening

Planning and organizing - achieving company deadlines whether quarterly food safety targets or annually such as SDL refunds E D U C A T I O N A N D C E R T I F I C A T I O N S

● Bachelor of Social Science Honours Degree, UKZN ● Skills Development Facilitator, Edutel

● Bachelor of Social Science Degree, UKZN ● Moderator, Edutel

● Public Relations Diploma, Intec ● Assessor, Edutel

● International Computer Driver’s Licence Passport, ICDL ● Food Safety Managing with the HACCP System, IHS

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