SUMMARY

Detailed Assistant well-known for being a hands-on person and having amazing energy to

handle any task. Reliable, quick-paced and team-oriented. Looking for a new role where hard work and dedication will be highly valued. Handles multiple responsibilities simultaneously while providing exceptional customer service. Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.

SKILLS

Product and service understanding

Support services

Oral and written communication

Detail-oriented

Strong communication skills

Flexible schedule

Proficient in MS Office

Administrative duties

Employee scheduling

Cash handling accuracy

Reliable and dependable

Excellent time management

Organized

Positive outlook

High-end fashion knowledge

Cheerful and energetic

Bilingual Armenian and Turkish

EXPERIENCE

Intership

Turkey, İstanbul

Arçelik A.Ş./ Sep 2016 to Jun 2016

Greeted all guests with a positive demeanor and asked open-ended questions to determine what he or she needed.

Managed phone calls from clients when Manager was unavailable and provided informative answers to questions.

Answered customers' questions and addressed problems and complaints in person and via phone.

Talking with banks about checks.

Received and processed cash and credit payments for in-store purchases. Helped customers select products that best fit their personal needs. Shared product knowledge with customers while making personal recommendations. Educated customers on product and service offerings. Talking with the other department for signature and checks. Scheduled and confirmed appointments for entire management team. Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.

Organized files, developed spreadsheets, faxed reports and scanned documents. Wrote reports and correspondence from dictation and handwritten notes. Met incoming customers with professional approach and provided friendly, knowledgeable assistance.

K .

Zehra Seda

Kulaber

323-***-****

sedakulaber@outlook.c

om

5417 Russell Ave Apt 1

Los Angeles, CA, 90027

Front Desk Receptionist

Los Angeles, CA

St. Luke Medical Clinic/ Aug 2016 to Current

Provided important files.

Handled communications systems.

Handled money for customers and visitors.

Handled the complaints and concerns of customers.

Communicated with all partners throughout the practice including physicians, nursing staff and medical assistants.

Straightened up the waiting room so that it remained neat and organized. Pleasantly greeted each patient and offered the desk sheet for easy sign-in. Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.

Took messages from patients and relayed them to the appropriate staff. Handled all office supply ordering including ink cartridges, toner and paper Processed patient payments and scanned identification and insurance cards. Set up appointments for physician visits and procedures. Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date

Organized, updated and maintained over 200 patient charts. Responsible for primary care, medical record management and medication management. EDUCATION

High School Diploma: Law Assistant

Fatih Trade and Technical High School 2016

Istanbul, Turkey

English Second Language

Los Angeles City College

Los Angeles, CA, United States

Major in Law.

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