Renato Caccin Araujo

*** ********** **. ******* **

508-***-****

adq7p7@r.postjobfree.com

Summary

Detail-oriented professional with a breadth of professional experience in IT and

customer service.

Intuitively assesses and recognizes the customers core needs.

Able to both implement the plans of others and synthesize strategies for exploring new direction

Strong organizer and leader who contributes to improvement of marketing programs as well as operational policies and procedures.

Excellent team leader who projects professional image.

Experience

Wegmans

Produce/Dairy/Grocery Manager Dec 2018-Current

Medford,MA

Inventory control

Seasonality updates for the department

Following/adhering to company policies and vision

Managing efficient labor schedules and overseeing purchase reports

Providing training/coaching for leadership/team development

Human Resource Management

Change Management

Time Management

Leadership and Team Development

Wholefoods

Shift Leader/ Produce ATL March 2016-Dec 2018

Cambridge, MA

Communicate and maintain Team Member safety and security standards

Support all Whole foods Market programs

Establish and maintain a positive work environment that supports a high team member morale

Monitor Team Member performance and assist in training of new team members

Oversee departments and resolve difficult customer situations

Create a labor schedule to leverage productivity within the needs of the department

Maintain excellent cash handling standards, enforcing standards and policies

Actively manage workflow throughout store, manage customer flow, and report performance and policy issues to Manager.

Give every customer immediate and undivided attention in a delightful manner

Cosmetique USA Inc.

Shipping and Receiving Supervisor/IT June 2011-2016

Norwood, MA

Perform all Technical repairs with utmost concern for the company

Break down systems, remove malfunctioning hardware issues and resolve the concerns with smart phones/tablets

Ship a high volume of orders daily; follow all procedures as required

Prepare and arrange UPS shipments

Support all Receiving Department functions and handle of the stockroom responsibilities

Complete all inventory tasks as needed

Navy Yard Bistro

Supervisor/Bar Manager Sept 2010-2017

Charlestown, MA

Led, mentored, and motivated my team through a fun working environment and provided ongoing training.

Proactively addressed and solved problems; compiled data, held management meetings, developed strategic plans, and followed up to ensure permanent resolution.

Ran specials on items to help maintain proper inventory

Regularly updated and marketed product selection to maximize sales and generate interest

Directed the bar and practiced active listening and implemented policies to correct shortfalls.

Self-Employed

Computer Repair Tech Aug 2005-2010

Framingham, MA

Provide on-site computer repair services to private customers.

Diagnosed software issues, installed updates or new software and removed malicious programs

Consulted with customers regarding technological needs as well as technical problems

Disassembled systems on-site to diagnose issues and make selected repairs

Took systems off-site as needed for major repairs/rebuilds

Highlights

Safety and compliance

Performance standards

Software installation

Troubleshooting

Able to lift 50+ pounds

Inventory management

Certifications/Languages

Cisco Networking Academy; A+ Certified Professional-2012

International Business Management Institute-Berlin, Germany-2011; Human Resource Management, Leadership and Team Development, Time/Change Management

CCNA 1+2 Certified; Fluent in English, Portuguese, and Spanish.

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