Insurance Specialist Service Representative

Claudette Givens

Palatka, FL *****

**********@*****.***

+1-386-***-****

Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative/insurance specialist Aza Health - Palatka, FL

February 2013 to Present

• Greeted patients/clients

• Booked appointments for clients

• Responded to inquiries and issues

• Operated the cash register

• Deposits and batches reports

• Managed patients/clients accounts

• Resolved patients/customers concerns

• Provided assistance to patients/clients

• Assisted patients/clients in person

• Created patients/clients appointments

• Explained products and benefits

• Medical records

• EMR system

• Clerical experience

• Document review

• Hippa

. Nexgen

. EHR

Education

11/2 year college in Business

St. Johns River Community College - Palatka, FL

High school diploma or GED

Skills

• Negotiation

• Pricing

• Human Resources

• Hair Styling

• Management

• Administrative Experience

• Front Desk

• Account Management

• Payroll

• Purchasing

• Recruiting

• Microsoft Office

• Computer skills

• Leadership

• Data entry

• Sales

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• Budgeting

• Medical Records

• Documentation review

• HIPAA

Certifications and Licenses

Licensed Cosmetologist

October 2021 to October 2023

Assessments

Scheduling — Completed

September 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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