Records Specialist Entry Clerk
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Resume 1
78% =)
= LORI A MACKE
CONTACT
oJ 402-***-****
™% *********@*****.***
* **** ****** **, #**, Omaha,
NE 68127 USA
PROFESSIONAL SUMMARY
Unfortunately, find myself in
unfamiliar territory, now being
unemployed. I've always worked
and taking pride in my jobs. am
comfortable with Customer
service and feel my
communication skills are
satisfactory. Calming a customer
or Agent is a productive day for
me. Throughout my years of
communication with many
different agencies, it's natural for
me to be professional and
understanding regarding any
issues.
SKILLS
e Multi-tasker, Customer Service,
Productive, Team player,
Organized, Self-motivated,
tat
Dashboard
My Documents
EXPERIENCE
MEDICAL RECORDS SPECIALIST Oct 2020 - Apr 2022
DYNAMIC IMAGING, Lake Elsinore, CA
Submitted requests by email, fax and Postal mail regarding copies of
records needed. Worked mostly for USAA Life. Most the requests were for
Military ( active & retired ) personnel. Requests were for Life Insurance,
Disability & Death claims. Although it was a lengthy process, USAA was
extremely patient and understanding of the process, which took usually 30
days or more. Most of the calls were to Military bases and Veterans
Administration offices. My experience with this employer was satisfying.
MEDICAL RECORDS SPECIALIST Aug 2077- May 2020
DATAFIED, Anaheim, CA
Processed and submitted requests for Medical records for numerous
Insurance companies. Made daily calls to Medical offices and Hospitals to
confirm requests in process and for process times. Constant
communication between Insurance Agents, providing updates. Again,
following all HIPAA guidelines.
MEDICAL RECORDS SPECIALIST Mar 1997- Jun 2017
EMSI, Omaha, NE
Submitted requests and authorizations to various Medical offices
throughout the USA. Worked with several Insurance Companies to gather
medical records on clients applying for Life Insurance. Also processed
Disability and Death claims. Reviewed records upon receipt for best copies,
before sending to the specified Insurance company. Communicated with
Business Associates in other states, regarding the copying of records per
Orders received. Annually completed all HIPAA requirements and was
certified. Handled incoming Agent calls and provided updates on cases in
process.
DATA ENTRY CLERK Mar 1987- Jun 1996
State of Nebraska Department of Revenue, Lincoln, NE
Organized and entered individual and Corporate tax returns. Also worked in
the Legal Dept, organizing files and maintaining current Legal updates.
EDUCATION
HIGH SCHOOL DIPLOMA = May 1983
Lincoln Southeast High School, Lincoln, NE
SQ
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