Customer Service Line Worker

Erica Mcghee

*********@*****.***

Phone Number: 205-***-****

Certified Home Health Aide (CHHA)

Fast learning, Multitasking, People Oriented, hardworking and ready to make a company thrive with leadership and dependability.

Work Experience

Assembly Line Worker

American Quality Logistics

Vance, AL

May 2017-September 2017

Perform quality checks on products and parts

Package finished products and prepare them for shipment

Rotate through all the tasks required in a particular production process

Supervise assemblers and train employees on job procedures

Identifying Objects, Actions, and Events

Inspecting Equipment, Structures, or Material

Handling and Moving Objects

Bingo Cashier

Frontier Bingo

Knoxville, AL

October 2012-November 2014

Exchange money, credit, and casino chips, and make change for customers

Obtain customers’ signatures on receipts when winnings exceed the amount held in a slot machine

Count money and audit money drawers

Listen for jackpot alarm bells and issue payoffs to winners

Performing for or Working Directly with the Public

Processing Information

Training and Teaching Others

Assisting and Caring for Others

Experience with: Automatic coin sorters, Coin counting machines, Desktop computers Front End Supervisor

Michaels Arts and Crafts

Tuscaloosa, AL

November 2009-November 2011

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers

Assign employees to specific duties

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise

Performing for or Working Directly with the Public

Processing Information

Making Decisions and Solving Problems

Training and Teaching Others

Coordinating the Work and Activities of Others

Experience with: Adobe Systems Adobe Acrobat, Cash registers, Credit card processing machines Kennel Worker

Mays Veterinary

Northport, AL

June 2008-December 2008

Feed and water animals according to schedules and feeding instructions

Mix food, liquid formulas, medications, or food supplements according to instructions, prescriptions, and knowledge of animal species

Provide treatment to sick or injured animals, or contact veterinarians to secure treatment

Perform animal grooming duties, such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears

Handling and Moving Objects

Getting Information

Performing General Physical Activities

Training and Teaching Others

Experience with: Air purifying respirators, Animal cages, Animal crates, Animal handling gloves, Animal handling sleeves

Cashier

Dollar General

Tuscaloosa, AL

May 2006-November 2006

Receive payment by cash, check, credit cards, vouchers, or automatic debits

Issue receipts, refunds, credits, or change due to customers

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

Greet customers entering establishments

Stock shelves, and mark prices on shelves and items

Performing for or Working Directly with the Public

Communicating with Supervisors, Peers, or Subordinates

Getting Information

Performing General Physical Activities

Selling or Influencing Others

Experience with: 10-key calculators, Cash registers, Desktop computers Education

Some College, Developmental and Child Psychology

Shelton State Community College

Tuscaloosa, AL

August 2006-August 2008

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