Medical Billing Customer Service
Resume:
Holly McComb
Purcell, OK *****
************@*****.***
Work Experience
Tech Support Specialist
Conduent - Oklahoma City, OK
March 2019 to October 2021
Helped incoming customers with varied tech support questions. Provided secure assistance.
Highly praised quality on selected calls.
Shadowed new employees during their “nesting” section of training. Customer Service and Support
Southwest Airlines - Oklahoma City, OK
February 2018 to September 2018
Received incoming calls from travelers needing reservations, changing tickets, additional notes for the best customer experience, plan vacations or business trips. Followed a script provided by the company.
Received multiple compliments along with several letters to the CEO of the Company, mentioning my name, and how impressed they were with their experience. Admissions Coordinator
MAYS HOUSECALL HOME HEALTH - Oklahoma City, OK
December 2015 to September 2017
Responsible for outside marketing to gain new home health care admissions. Largest gain in new referrals.
Leader in area for admissions.
Education
Associate's in General Studies
Austin Community College District - Austin, TX
August 2003 to December 2003
Associate's in General Studies
Rogers State College - Claremore, OK
August 1989 to May 1991
Skills
• Typing
• Technical Support
• Troubleshooting
• Microsoft Windows
• Operating Systems
• IT Support
• Insurance verification
• Insurance sales
• Customer service
• Sales
• HIPAA
• 10 key typing
• Medical billing
• Help Desk
• Software Troubleshooting
• Desktop Support
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