SUSAN KELLEY
Hewitt
TX *****
Tel: 254-***-****
Email: *************@*****.***
D.O.B. 19 October 1958
Objective:
To work in a Administrative role.
Experience:
Retired – April 2017 to date
Saudi Aramco – Senior Housing Advisor
Abqaiq Saudi Arabia
April 2012 to April 2017
Allocate Company housing to New Hire Employees
Ensure housing was renovated and made ready for occupants.
Assist Housing Supervisor with special projects, including New Hire Housing Workflow Chart (steps to be taken from New Hire acceptance to arrival in Abqaiq).
Train Housing Advisors in Unit procedures.
Deal with residents’ complaints; log and follow up to ensure a timely response.
Saudi Aramco – Secretary
Abqaiq, Saudi Arabia
October 2005 to April 2012
Organize travel and meetings (internal & external).
Keep Managers’ diary updated.
Deal with Managers’ correspondence; including drafting letters and emails.
Take messages, log action and follow-up.
Liaise with employees and management.
Compile daily, weekly, monthly and annual Department reports.
Prepare presentations.
Take minutes at meetings, transcribe and distribute within specified timeframe.
Create and maintain a logical and easy to use filing system.
DBS Financial Management – Personal Assistant
Huddersfield, U.K.
March 1995 to October 2005
Organize travel and meetings
Keep Directors’ diary updated.
Deal with correspondence.
Preparation of weekly and monthly reports.
Organize and attend Regional and National Meetings.
General office duties; including photocopying, filing, taking messages.
Hopkinsons Limited – Personnel (HR) Assistant
Huddersfield, U.K.
March 1993 – March 1995
Assisted in recruitment of personnel for the Foundry – advertising, sorting and responding to applicants.
Organized interviews with potential candidates with the Personnel Manager.
Kept personnel records updated.
Advised employees of Company policies, when required.
Kept employee attendance and vacation records.
John Cockcroft & Sons – Private Secretary
Todmorden, U.K.
September 1990 to March 1993
Organize travel and meetings
Keep Managing Directors’ diary updated.
Deal with correspondence.
Preparation of weekly and monthly reports.
Liaise with Directors’ in Germany.
General office duties; including photocopying, filing, taking messages.
The Industrial Society – Administrative Officer
Leeds, U.K.
April 1985 to September 1990
Organize travel and meetings.
Keep Unit diary up to date.
Deal with correspondence.
Supervise and train 3 Course Administrators.
Assist with set up of Annual National Conference.
Attend National Conference to “meet and greet”.
The Industrial Society – Course Administrator
Leeds, U.K.
October 1981 to April 1985
Liaise with Member Company’s by telephone and letter.
Send mass mailings to member companies.
Contact member companies to advise of course availability.
Gather course literature for Training Advisor.
Prepare delegate packs for courses.
Order audio visual material for courses.
The University of Leeds, Department of Biochemistry – Clerk
Leeds, U.K.
December 1978 to October 1981
Type correspondence and reports.
Taking telephone message.
Produce and duplicate exam papers.
Filing
Photocopying
Burton Menswear – Secretary
Leeds, U.K.
October 1977 to December 1978
Type correspondence.
Create and complete tables.
Take telephone messages.
Photocopying.
Education:
Percival Whitley College of Further Education - Business Studies
Halifax, U.K.
September 1975 to June 1977
Qualifications: RSA III Typewriting
RSA II Shorthand – 100 w.p.m.
RSA III English
RSA II Arithmetic
RSA II Commerce
RSA II Bookkeeping
RSA II Office Procedures
Roundhay High School
Leeds, U.K.
September 1970 to June 1975
Qualifications: O Level English
CSE French
Character:
Hardworking, diligent and dedicated.
Disciplined, motivated and enthusiastic.
Excellent command of English grammar and language.
Good communication and organizational skills.
Ability to work to deadlines.
Experience with face to face, telephone and written customer service.