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Customer Service Office Manager

Location:
Murrells Inlet, SC
Posted:
May 27, 2022

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Resume:

LORI BASHAM

Murrells Inlet, SC. ***** Cell: 972-***-**** adq7di@r.postjobfree.com

QUALIFICATIONS:

An office manager providing business administration with over twenty years of experience to all levels of management, possess a high degree of professionalism in communications, confidentiality and reasoning. Efficiently streamline office procedures. Manage multiple priority projects concurrently with a strong sense of urgency and ownership. Strong organizational skills that reflect ability to perform and prioritize multiple tasks with attention to detail. Intermediate knowledge of Microsoft Office 365, adobe acrobat, graphic design, accounting and client services. Wide range of administrative experience, preparation of contract documents, proposals, listing agreements, letters of intent, marketing brochures and online marketing of properties Possess a positive attitude, strong work ethic, highly dedicated and dependable. EXPERIENCE:

Wicker & Associates, Inc. 1/2002-2/1/2022

Office Manager

Support the President, Vice Presidents, and two commercial real estate brokers with sales increase of 20% per year

Manage administrative assistant: accounting, reports, database management, renewal letters, property comparables and mapping, answering phones, scheduling conference calls, meetings and other administrative functions.

Developed and implemented a marketing method to present over sixty property listings for sale to the market, providing visibility to various real estate groups, investors and developers.

Research perspective buyer’s sellers and developers to assist in sales. Inform our investors of new land opportunities in the DFW market.

Prepare documents, contracts, proposals, letters of intent, marketing spreadsheets, reports, brochures, presentations and other correspondence as needed.

Responsible for travel arrangements.

Interact with title companies to ensure timely closing and monitor corporate bank account to verify funding of monies.

Point of contact for city officials concerning zoning, permits, right of way and infrastructure completion.

Property Management- coordinating aerial shots, order signage and arrange upkeep of our properties.

Managed all planning, scheduling and designing of two office moves.

Manage internet provider upgrading performance, improving speed and reliability with a cost savings of 40%.

Responsible for website design, building the companies first website providing information about our company, team members and our property listings. Maintain and update website.

Additional responsibilities include equipment maintenance, and maintain performance of ten computers ComputerUser 05/1998-10/2001

Office Manager

Supported National Vice President including three regional sales teams for a computer magazine publishing company.

Responsible for Human Resources, hiring sales and administrative staff.

Managed accounts payable consisting of $70,000 per monthly.

Managed distribution employees delivering publications to over twenty locations, monitoring traffic counts.

Prepared heavy travel arrangements for domestic travel.

Planned and coordinated a twice a year company wide sales meeting/social event held in Dallas, for twenty executives.

Assisted sales department with monthly promotion preparation and media kit mailings to clients. Sold advertising for the publication on an as need basis.

Alliance Rental Center 03/1996-05/1998

Assistant StoreManager

Managed a furniture store rental company reporting to the Store Manager, increasing sales over 25% within a two-year period.

Directed six employees in sales and delivery

Compiled monthly sales reports, purchased furniture and accessories, assisted in credit checks and collections

Created a meticulously neat and well-organized showroom floor

Responsible for vehicle maintenance and route preparation

Offered promotion to store management position

Kwik Kar of Carrollton 04/1991-02/1996

Owner/Operator

Built and established a Kwik Kar lube and tune company in Carrollton, Texas.

Secured repeat business and rapid growth

Managed all areas of operation: hiring/training employees, sales, customer service, purchasing and accounting

Developed employee sales skill and instilled a shared enthusiastic commitment to customer service as a key driver benefiting the employee and the company.

Acquired a mechanic for light mechanic repair for our customers, increasing sales 30% yearly. COMPUTER SKILLS:

Intermediate knowledge in Microsoft office – Outlook, Word, Excel, PowerPoint, Adobe Professional, Photoshop, typing speed 60+ wpm, photo enhancement. Strong aptitude for learning new applications. Notary Public

EDUCATION

Tarrant County College

Graduated with an associate’s degree in Design Technology and a GPA of 3.35 Recommendations available on request



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