Business Analyst Operations Manager

Benny Palomo

Operations & Management Professional

Strategic, highly driven executive with close to two decades of proven experience throughout sales, customer service, workforce development, and operations. Proven record of searching out innovative, profitable solutions in challenging environments and leveraging strategies to realize superior results and consistent growth. Expertise in recruiting and cultivating top-notch talent through effective training and personalized, talent-based placement.

Passionate, assertive leader with extensive corporate training experience. Cross-functional communicator easily interfaces with high- profile staff, vendors, and customers, Versatile, innovative, and loyal management professional able to see the “big picture” while staying on top of all the details. Multiple awards for profitability and employee development.

QUALIFICATIONS PROFILE

Dedicated Operations Manager and effective leader who excels at using proven methods and cutting- edge technology to successfully cut costs, streamline operations, and increase productivity.

Assertive and enthusiastic, with extensive knowledge of process optimization and an unsurpassed work ethic.

Keen understanding of business priorities, genuine team player committed to managing operations and projects flawlessly while contributing to revenue-producing activities.

Recognized for the ability to set, achieve, and exceed operational goals.

CORE COMPETENCIES

Strategic Planning Procedure Development & Review

Team Building & Supervision Process Reengineering

Financial Oversight Training & Development Project Management Safety & Security

Negotiations Expert Cost Control

Analytical Problem Solving Vendor Management

PROFESSIONAL EXPERIENCE

Operations Manager – Lonestar Labor Management 2019-2020

-Managed 75-80 employees

-Housed employees in apartments and handled concerns

-Spoke with General manager of Claxton Poultry where they were employed concerning employee issues.

-Was in charge of the hiring process such as drug tests that were being performed

-Termination of employees

–Managed approximately 90 employees on ongoing concurrent projects.

–Focused on the implementation and completion of the various types of jobs at hand.

–Managed staff to optimize cohesiveness team for continuous deliverable improvement to end client.

–Scheduled employees, employee time sheet, and operational activities.

–Ordered supplies and materials on a weekly basis.

–Coordinated the distribution of equipment on a daily basis.

–Resolved customer complaints and concerns.

Solids Control National Oilwell Varco, Houston, TX (2013 – 2014)

–Separated the oils and liquids from newly driven wells.

–Worked eighteen hour shifts on an as needed basis.

–Operated John Deer and other forklifts to accomplish tasks.

Senior Area Manager and Business Analyst Global Resources, Houston, TX (2011 – 2012)

–Acquired excellent experience on buying and selling in retail and institutional financial investment industries.

–Particular knowledge of mutual fund and hedge fund products/portfolios.

–Built and maintained strong working relationships with top executives of small- and mid-cap companies nationwide to evaluate their financial positions, discuss earnings forecasts, and perform comprehensive research reports as per NASD regulations.

–Provided the critical research, analytical, and documentation support essential for the growth and expansion of each firm.

Product and Sales Manager TORREY USA, Houston, TX (2009 – 2011)

–Recruited distributors and dealers throughout the United States.

–Performed sales strategies for the newly acquired distributors and dealers.

–Provided training techniques, methods used for selling and functionality of the equipment.

–Customer Satisfaction

–Sold approximately $1M in sales across United States.

Operations Manager All Pros Painting, Houston, TX (2000 – 2009)

–Schedule and payroll of employees.

–Customer Service and Customer satisfaction was maintained on a regular basis.

–Acquired new business/marketing for the company.

–Experience in managing a fleet of over 50 vehicles and scheduling maintenance.

MBA, Energy Management, University of Phoenix

BBA, International Business, University of Houston-Downtown

Available upon request

Palomo, Benny 2 P a g e

958 West Nelda Road Houston, Texas 77088 281-***-**** ********@*****.***

Strengths include the design and implementation of initiatives that effectively increase productivity, resulting in measurable improvements to the bottom-line.

Operations Manager Perma-Pier Foundation Repair of Texas, Houston, TX 2015 – 2017

EDUCATION

REFERENCES

Contact this candidate