Data Entry Customer Service

Sarah Lindemer

Customer service/Communication

Kenosha, WI

I am a dedicated, self-motivated person with no fear of learning something new. My prior training and job skills are only the beginning to my future talents in the corporate workforce. I excel in Customer service roles and am always willing to lend a helping hand whenever needed. I am quick to learn, and I am motivated to work my way up in any career.

Authorized to work in the US for any employer

Work Experience

Owner

IN HOME CHILDCARE PROVIDER - Kenosha, WI

May 2013 to Present

• I provide excellent care to 4 or more children simultaneously - ranging in age from 3 months old to 10 years old for 5 days of the week (40+ hours/wk.).

• Communicated with parents daily on each child's activities, and also provided updates on positive and negative developments.

• Planned activities that improved the physical, emotional, and social well-being of children.

• By encouraging open communication and providing positive feedback, I was able to form long-lasting, professional relationships with the families and children I worked with.

• I used Open Office spreadsheets to keep track of weekly income from families. Office Assistant

Audi North Shore - Brown Deer, WI

December 2008 to May 2013

• Daily responsibilities included: cashiering/reconciled cash drawer, phone receptionist, computer/data entry, Accounts Payable, Accounts Receivable, data entry in auto titling with the state, ordering supplies, and assisting in data entry with payroll.

• Provided expert clerical support by handling a wide range of routine and special requests efficiently.

• Maintained the highest level of professionalism when interacting with customers over the phone or in person to answer questions, provide general information, or direct them to the appropriate personnel. Cashier/Receptionist

Andrew Toyota - Milwaukee, WI

April 2005 to November 2007

• Core responsibilities include providing the best customer service care on the phone as well as in person.

• Reconciled the cash drawer, accounting for any errors and resolving discrepancies to maintain accuracy at the start and end of each shift.

• Assisted with dealer trades of autos with other dealerships throughout Wisconsin/Illinois.

• Provide skilled assistance to other sections during slow customer periods.

• Developed a strong multi-tasking skill.

Infant and Toddler Teacher

First Class Child Care - West Allis, WI

August 2003 to April 2005

• Kept classrooms under control by clearly outlining expectations and reinforcing positive behaviors.

• Used play-based learning strategies, such as crafts and games, to provide a variety of learning opportunities.

• Encouraged infants to develop social, emotional, and communication skills.

• Ensured that the classroom and feed areas were kept clean, orderly, and secure. Education

High school diploma

Skills

• Childcare

• Infant Care

• Toddler Care

• Early Childhood Education

• Organizational Skills (10+ years)

• Time Management (10+ years)

• Teaching

• Customer service (10+ years)

• multi-tasking (10+ years)

• Organizational skills (10+ years)

• Accounts Receivable

• Accounts Payable

• Bookkeeping

Certifications and Licenses

First Aid Certification

CPR Certification

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