Personal Assistant Office Administrator
Resume:
EDUCATION
Thomas Becket Catholic School (England)
I completed secondary school in England with the following subjects:
English HL, Mathematics, Physical Education, Media Studies, Photography, Drama.
Rhenish Girls High School
2016 - 2018
I completed matric at Rhenish Girls High School with the following subjects:
English HL, Afrikaans FAL, Math Literacy, Life Orientation, Biology, Design Studies, Consumer Studies.
SIOBHAN
KYLAH
SILVER
PROFILE
Nationality South African –
British
Gender Female
Home
Language
English
Other
Languages
Afrikaans
Driver’s
License
Code 08 with own
vehicle
ID Number 990**********
CONTACT
PHONE:
EMAIL:
*************@*****.***
WORK EXPERIENCE
AllPlumb - Office Administrator
November 2018 – January 2019
Learning the duties and responsibilities of an office administrator. A lot of time spent on Microsoft Word, Excel, Outlook and Publisher. Responsible for answering phones, emails and any questions from clients. Scheduling appointments for both the clients and colleagues. Experience with Sage.
HomeLink Estates - Office Administrator
January 2019 – June 2019
Working on PropCntrl, PayProp, making listings on Property24, Gumtree and homelinkestates.co.za. Answering phone calls, emails and any queries from either tenants, owners, possible new clients or colleagues. Making appointments and bookings with tenants and contractors for any maintenance issues. A lot of work done on Microsoft Word, Excel, Publisher and Outlook. Filing and E-Filing. Going to viewings and doing inspections.
Wootware Computers - Financial Assistant
June 2019 – January 2020
Experience with QuickBooks, Megento. Filing and E-Filing. Answering phone calls and emails. A lot of use of Excel, Word and other Office applications. Making payments to suppliers, both local and overseas. Reconciliation of supplier invoices. TWK Communications – Personal Assistant
February 2020 - Present
Assist with general administration/PA tasks > Scheduling meetings. Taking meeting minutes and compiling agendas. Assist with organizing events. Book flights and accommodation for staff. Act as the point of contact between clients and managers. Assist with HR > Assisting with hiring new staff by liaising with recruiters, sitting in on interviews and notes taking. Coordinating meetings. Liaising between staff and HR. Keeping accurate records of all training done by staff. Assist with Health and Safety policies. Ensure all employees follow policies and SOP’s.
Administration > Act as the first line of sight to customers, either in person, via email or via telephone, therefore maintain a positive and friendly company image. Submit timely reports and prepare presentations/proposals as and when assigned.
Customer Support > Contact clients, find out how their experience with the company has been. Escalate and report any problems or queries to management or internal departments. Submit timely reports on my findings from talking to the clients. Ensure that the quality of works done is up to the company’s standards. A lot of use of MS Office, Excel and Word. Must keep organized and keep a good time management system. Excellent written and verbal communication skills. Ability to handle confidential information.
SKILLS
Microsoft Office
PowerPoint
Excel
Outlook
PayProp
PropCntrl
Organization Skills
CMA
QuickBooks
Sage
Magento
DataTill
SmartSheet
Problem Solving
Reporting
Communication Skills
Time management
Google Docs
Google Sheets
Google Forms
Multitask and prioritize work load
HIV & AIDS Training
Occupational Health & Safety Training
Employment Equity Training
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