CURRICULUM VITAE
NTHABISENG DESIREE MOFOKENG
A**9 Kempton Place, 12 Pretoria Road, Kempton Park, 1619 Profile: I am hard working person with good background working under pressure. I have a passion for superior client service, excellent client care skills, and fluent in English and Afrikaans. I also have a strong background in all aspects strategic, interpersonal and problem solving skills. Strong focus on mentoring, empowering and enabling team members to become self- directed and life-long learners and to make an impact on their environments. I have the ability to work independently and as part of the team. I approach my work commitments with enthusiasm and professionality at all times. PERSONAL INFORMATION
● Name : NTHABISENG DESIREE
● Date of birth : 21-05-1989
● Citizenship : South African
● Marital status : Single
● Gender : Female
● ID Number : 890**********
● Languages : English, Afrikaans, Tswana
● Interests : MUSIC, NETBALL, READING
● Drivers Licence : None
● Cell : 067-***-****
SECONDARY EDUCATION
RATANG THUTO SENIOR SECONDARY SCHOOL
GRADE 12 2007
English
Biology
Setswana
History
Geography
Afrikaans
TERTIARY EDUCATION
● VAAL UNIVERSITY OF TECHNOLOGY (EKURHULENI CAMPUS)
● CALL CENTRE 2009
Professionalism
Self-Motivation
Customer Service
Keyboarding & Typing
MS Excel
MS Word
Telephone Skills
Financial & Numerical skills
Technology & Terminology
Marketing & Sales
Communication
IQ ACADEMY
o Office administration- Certificate. 2019.
WORK EXPERIENCE
The nature of this work is serving customers. In this kind of work we understand the client requirement and prospect. We had to ensure customer satisfaction by providing an efficient and effective service to our clients. 1. CEM REGISTRATIONS
Position Held : Secretary
Year : 03-08-2008 to 27-02-2009
Reasons for Leaving : Greener Pastures
Reference : Nicky (MANAGER)
Cell : 073-***-****
2. SWISSPORT CARGO SERVIVES
Position Held : Imports Clerk
Year : 01-2010 to 30-04-2011
Reference : Stella Mmola
Reasons for Leaving : End of Contract
Cell : 078*******
Tel : 011-***-****
Duties
o Freight forwarder/agent for an importer who is based in the country where goods are being delivered. o Responsible for arranging and completing all associated paperwork, which documents the nature of the goods being imported from abroad and that they are legal and legitimate. o Responsible for costing jobs and ensuring maximum profitability for their organisation. o Checking goods in as they arrive against paperwork to ensure all goods ordered are accounted for. o Establishing contacts and relationships with HM Customs to ensure efficient transfer of goods through the legal process.
o Managing deadlines and some times difficult situations and negotiating in order to be able to meet timescales. 3. LITTS MOTOR SPARES
Position held : Switchboard operator
Year : 01/04/14 to 01/10/2014
Reference : Stella
Tel : 011-***-****
4. IMPERIAL TECHNICAL TRAINING ACADEMY
Position held : Reception/Admin clerk
Year : 15/10/2014 to 15 December 2017.
Reference : Gerald Van starden
Tel : 011-***-****
Duties
Perform administrative duties effectively.
Assist and support administrative staff.
Assist administrative manager in handling administrative operations.
Greet clients and visitors and resolve their inquiries.
Assist and support sales and marketing teams.
Prepare and verify accounts receivables and accounts payable records.
Handle and organize office filing systems effectively.
Maintain stationery, office equipment and inventories.
Operating System : LMS
5. FAST SHIPPING
Position Held : Entry Clerk/Exports, Bonded warehouse, Cargo Wise.
Year : 01.Aug.2018 to 31 April 2020.
Reference HR : Faith Togarepi.
Tel : 011-***-****.
Duties
Overall management of the warehouse and control of goods in/out operation and stock control for the organisation including the development, performance and maintenance of the warehouse to produce a compliant, efficient system and solution, maximising performance & profitability against pre-agreed targets and controls.
Overall responsibility of liaising with customs paper work clearance e.g. Cargo wise System.
Responsible for maintaining appropriate records to applicable criteria including details relating to the carrier, importer and goods.
Overall responsibility for ensuring that the team is kept up to date with applicable import and duty regulations
Meet your targets and those of the tea and organisation as a whole
Maintain responsibility for performing all duties in compliance with related legal/statutory regulations, professional duties, responsibilities and obligations and insert as applicable.
Operating System : Cargo Wise
6. MOTUS TECHNICAL TRAINING ACADEMY
Position held : Admin clerk
Year : 20 November to Date.
Reference : Jan Coreira
Tel : 011-***-****
Duties
Perform administrative duties effectively.
Assist and support administrative staff.
Assist administrative manager in handling administrative operations.
Greet clients and visitors and resolve their inquiries.
Assist and support sales and marketing teams.
Assist accounts department in accounting functions.
Booking of apprentice Testing and Revision.
Handle and organize office filing systems effectively.
Maintain stationery, office equipment and inventories.