Keilah Monzon
North Hills, CA ***43
********@******.***
Authorized to work in the US for any employer
Work Experience
Sales Associate
Harbor Freight Tools - Van Nuys, CA
May 2021 to Present
• Communicated with customers over the phone
• Offered knowledge about Majority of products in the store
• Greeted all customers
• Worked in sales, selling Quality tools & making sure the customers are satisfied
• Replenished merchandise
• Handled in-store returns
• Completed in-store purchases
• Cleaned the store, maintained it nice & organize daily Seasonal Delivery Helper
FedEx Ground - San Fernando, CA
January 2020 to April 2021
• Making sure customers receive their package on time
• Paying attention to detail & being attentive
• Maintain a great attitude
• Maintaining/keeping composure when a customer has a complaint/concern Education
High school diploma in Nursing
Los Angeles Pierce College - Woodland Hills, CA
August 2020 to Present
High school diploma
Skills
• Microsoft Word (2 years)
• Microsoft Outlook (1 year)
• quick learner
• Photoshop (2 years)
• Adobe Illustrator
• Customer service (1 year)
Languages
• English - Fluent
• Spanish - Fluent
Certifications and Licenses
Driver's License