Technology Specialist Arabic

Sherine Ghabour

**** ********** **** ****

Pleasanton, CA 94588

Phone: 407-***-****

Email: *******.*******@*****.***

Sales Expert

I am a skilled sales professional who possesses strong interpersonal skills and closing ability. A proven practitioner of sales growth strategies based on hard data and industry best practices. Through collaboration, I became a problem-solver who effectively prioritizes and manages multiple job duties in fast-paced environments.

AREAS OF EXPERTISE

Trilingual – Fluent in English, Arabic and Spanish

Business development/ Sales analysis

Marketing and Merchandizing

Cold calling/ Outbound sales

PROFESSIONAL PROFICIENCY

LIBERTY MUTUAL, Lake Mary FL

April 2020 – present

INSURANCE SALES ADVISOR

Utilize a consultative sales approach to sell insurance policies to prospective policy holders by providing rate quotes and coverage information that helps them live safer, more secure lives.

Accountable for closing inbound sales from leads for Auto, Homes, and ther related lines of business provided by the business.

Responsible for understanding the customer’s profile/demography, requirements and basis to suggest the apprpriate coverages.

Evaluate risks utilizing unerwriting rules and guidelines in order to bind coverage.

RANDSTAD, MAITLAND FL

FEB 2020 – March 2020

RECRUITER

Close and sell candidtaes on the positions that are best fit for them.

Partner with the sales team to ensure the right match is made.

Evaluate candidate strengths versus client requirements.

Source, screen and make the match for clients.

FARO Technologies, Lake Mary FL

March 2019 – Feb 2020

INSIDE ACCOUNT MANAGER

Accountable for protecting base revenue, incremental new sales to existing clients, new logo sales, and meeting/exceeding target.

Responsible for updating relevant customer information - including but not limited to customer activity, funnel, and opportunity updates.

Identify decision makers, determining customer needs, and positioning these solutions with the customer.

Answer new client queries and discover new business opportunities.

Staples, MaitlandFL

NOV 2014 – March 2019

Information Technology Specialist

Manage existing and new accounts with an emphasis to increase penetration/sales growth using phone/email.

Through regular contact effectively resolve problems and provide solutions to increase customer satisfaction.

Sell multiple products from small to mid-sized customers and grow relationship with key decision makers.

Maintain and exceed sales goals/metrics using tools provided by company directive.

Vacation Innovations, Orlando FL

JUN 2013 – NOV 2014

Sales Consultant

Handle high paced, inbound calls from timeshare owners, offering advertising services for an initial cost.

Quickly promoted from opener to closer within a month due to surpassing initial goals.

Repeatedly asked to support in training of new hires and do side by side.

Consistently one of the highest producers on the sales team.

Verizon Wireless, Corona CA

DEC 2002 - JUN 2013

Retail Store Manager

Ensure that customers and prospective customers were treated with courtesy, respect, and professionalism.

Involved in daily sales results and activities to ensure sales, retention, and compliance objectives were met.

Assess individuals and team performance and initiate development plans to narrow competency gaps.

Maintained and grew existing customer base and handled day to day operations.

Education & Accomplishments

2011-2013, Bachelor of Business Administration – Marketing, Strayer University, Orlando FL

2003-2004, Associate of Business Computer and Accounting, Bryman University, San Bernardino CA

2000-2003, Completed 3 years of Pre-Medicine Biochemistry, La Sierra University, Riverside CA

1997-2000, Diploma with Honors GPA of 4.70, AB Miller High School, Fontana CA

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