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Medical Billing Customer Service

Location:
Columbus, GA
Salary:
$41,000 annually
Posted:
May 29, 2022

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Resume:

Daisy

Farnsworth

Revenue Cycle Analyst II with * months of experience working

in the Medical Billing and Coding eld. Promoted to Revenue Cycle Manager within 6 months of working for a doctor’s o ce. WORK EXPERIENCE

ZOe Pediatrics — Revenue Cycle Analyst II/Manager

Alabama Army National Guard — Military Police

334-***-****

adq76n@r.postjobfree.com

ACCOMPLISHMENTS

TECHNICAL SKILLS

SKILLS

10/2021 to Present, Columbus, GA

Promoted to Revenue Cycle Manager within 6 months

of being hired.

Verify patient insurance.

Managing patient accounts.

Working brand new claims in a timely manner and

following up on the same claims until they are fully paid.

Calling insurance companies and clearinghouses.

Review insurance payments for accuracy.

Working knowledge of ERAs and EOBs.

Research denied claims and x them to resubmit to the patient’s insurance.

Responsible for accurately posting insurance and

patient payments to claims (including checks, EFT, and card payments).

Input correct adjustment transaction codes to

contractual write o s or denials.

Working knowledge of Eclincal Works platform.

Working knowledge of Medicaid, CMO, and Commercial insurance timely ling limits and rules.

Follows all HIPAA guidelines.

08/2018 to Present, Alexander City, AL

• Graduated college with a

4.0 GPA in Medical Billing

and Coding.

• Currently working towards

obtaining my certi cation.

• Got promoted in my rst 6

months of employment to

Manager of Revenue Cycle.

• Pro cient in Microsoft

O ce (Excel, O ce, Word).

• Experience in working the

Eclinical Works platform.

• Fast learner, constantly

wanting to learn more!

• Team player, able to work

well with others as well as

alone with no supervision.

• Able to work in fast paced

environments.

• Strong written and verbal

communication skills.

• Customer service

professional that always

makes good service a high

priority.

• Great organizational and

time management skills.

References provided upon

request.

Chick-Fil-A — Team Member

EDUCATION

Miller-Motte College — Diploma

Grace Christian School — High School Diploma

Protect peoples’ lives and property on Army

installations by enforcing military laws and regulations. Conduct force protection, anti-terrorism, area security, and police intelligence operations.

Utilize combat and weapons training to maintain the safety of grounds.

Wearing the correct gear and remaining positive when performing duties assigned.

Greeting and interacting with superiors and

subordinates in the prescribed manner.

Works alongside soldiers to ful ll obligations and assist with other duties assigned.

09/2017 to 09/2021, Columbus, GA

Greeting customers upon arrival, taking customer

orders, and completing transactions on the cash

register.

Issue change, receipts, or refunds to customers.

Operate drive-thru window, prepare catering orders, unload deliveries, and maintain a clean store

environment.

Resolve customer complaints, answer customer

questions, guide them and provide relevant

information.

Adhere to all safety policies and health regulations. Open and close store location as needed or directed by immediate supervisor.

Assist managerial sta with the training of new team members.

02/2020 to 08/2021

Took a Medical Billing and Coding program to obtain my certi cation.

08/2003 to 05/2018



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