Medical Billing Customer Service
Resume:
Daisy
Farnsworth
Revenue Cycle Analyst II with * months of experience working
in the Medical Billing and Coding eld. Promoted to Revenue Cycle Manager within 6 months of working for a doctor’s o ce. WORK EXPERIENCE
ZOe Pediatrics — Revenue Cycle Analyst II/Manager
Alabama Army National Guard — Military Police
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ACCOMPLISHMENTS
TECHNICAL SKILLS
SKILLS
10/2021 to Present, Columbus, GA
Promoted to Revenue Cycle Manager within 6 months
of being hired.
Verify patient insurance.
Managing patient accounts.
Working brand new claims in a timely manner and
following up on the same claims until they are fully paid.
Calling insurance companies and clearinghouses.
Review insurance payments for accuracy.
Working knowledge of ERAs and EOBs.
Research denied claims and x them to resubmit to the patient’s insurance.
Responsible for accurately posting insurance and
patient payments to claims (including checks, EFT, and card payments).
Input correct adjustment transaction codes to
contractual write o s or denials.
Working knowledge of Eclincal Works platform.
Working knowledge of Medicaid, CMO, and Commercial insurance timely ling limits and rules.
Follows all HIPAA guidelines.
08/2018 to Present, Alexander City, AL
• Graduated college with a
4.0 GPA in Medical Billing
and Coding.
• Currently working towards
obtaining my certi cation.
• Got promoted in my rst 6
months of employment to
Manager of Revenue Cycle.
• Pro cient in Microsoft
O ce (Excel, O ce, Word).
• Experience in working the
Eclinical Works platform.
• Fast learner, constantly
wanting to learn more!
• Team player, able to work
well with others as well as
alone with no supervision.
• Able to work in fast paced
environments.
• Strong written and verbal
communication skills.
• Customer service
professional that always
makes good service a high
priority.
• Great organizational and
time management skills.
References provided upon
request.
Chick-Fil-A — Team Member
EDUCATION
Miller-Motte College — Diploma
Grace Christian School — High School Diploma
Protect peoples’ lives and property on Army
installations by enforcing military laws and regulations. Conduct force protection, anti-terrorism, area security, and police intelligence operations.
Utilize combat and weapons training to maintain the safety of grounds.
Wearing the correct gear and remaining positive when performing duties assigned.
Greeting and interacting with superiors and
subordinates in the prescribed manner.
Works alongside soldiers to ful ll obligations and assist with other duties assigned.
09/2017 to 09/2021, Columbus, GA
Greeting customers upon arrival, taking customer
orders, and completing transactions on the cash
register.
Issue change, receipts, or refunds to customers.
Operate drive-thru window, prepare catering orders, unload deliveries, and maintain a clean store
environment.
Resolve customer complaints, answer customer
questions, guide them and provide relevant
information.
Adhere to all safety policies and health regulations. Open and close store location as needed or directed by immediate supervisor.
Assist managerial sta with the training of new team members.
02/2020 to 08/2021
Took a Medical Billing and Coding program to obtain my certi cation.
08/2003 to 05/2018
Contact this candidate