Customer Service Security Officer
Resume:
N
Norma Newell
************@*****.***
Aberdeen, MD 21001
SUMMARY
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
SKILLS
Observant
CCTV surveillance
Investigative skills
Interior and exterior patrol
Shift work experience
High level of integrity
Reliability
Social media networking
Training and mentoring
Safety procedures
Hospitality
Customer service
EXPERIENCE
Security Officer
Baltimore, MD
Abacus Corporation / Jan 2016 to Current
Operated and maintained x-ray and metal detection devices at building checkpoints.
Circulated among patrons and customers to keep abreast of emergent security situations.
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Monitored security cameras and fire, building and alarm systems.
Searched individuals and baggage for devices, weapons and other prohibited items.
Monitored premises and recorded activity in daily officer reports.
Guarded restricted areas to prevent unauthorized entry.
Patrolled and secured industrial and commercial premises to prevent intrusion.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Operated scanning equipment to keep entrance lines moving efficiently.
Secured personnel and premises by inspecting buildings and patrolling property.
Searched individuals and baggage for weapons and other prohibited items.
Verified photo IDs and tickets to allow guests passage.
Responded to medical emergencies before paramedic and law enforcement arrival.
Security Officer Concierge
Philadelphia, PA
Top of the Clock Security/ Nov 2009 to Mar 2010
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Warned persons of rule infractions or violations and evicted violators from premises.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Monitored premises and recorded activity in daily officer reports.
Supervised property entrances and exits and monitored employee safety.
Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
Investigated reported incidents to protect company assets.
Detected and reported unauthorized personnel and activities.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Monitored [Number] square foot property for security issues.
Maintained and protected owner assets for high-end residential properties.
Recruiter Assistant
Davis
Set up phone and in-person interviews by managing calendar appointments for hiring managers and other key personnel.
Answered telephones and greeted visitors to assist, answer questions and direct.
Scheduled interviews with qualified candidates at designated time slots with staff.
Updated and maintained recruitment and personnel files.
Generated, collected and managed new hire paperwork and forms.
Conducted reference checks and employment verifications to validate candidates.
Contacted job applicants to inform of application status.
Maintained current calendar of job fairs and employment opportunities in each state.
EDUCATION AND TRAINING
GERIACTRIC NURSING ASSISTANT
Philadelphia Training Center Jan 1982
Philadelphia, PA
High School Diploma
South Philadelphia High School Jun 1980
Philadelphia, PA
Typing,, Shorthand,interviewing Dictation
CITE BUSINESS SCHOOL
Philadelphia, PA
DAVIS COMPANIES HUMAN RESOURCE.
Worked in the New Aberdeen office on June 1999. Owner Mr. Jim Davis out of The Davis Companies in New Castle Del.
My boss at that time was Penny. A short while later it was an Army recruiter named Bob Blackburn as recruiter and acting Mgr.
I was training as a Recruiter under Penny Davis and Bob Blackburn.
My responsibilities were to hire, fire, interface training, Arepresentitive on site. Paycheck distribution and warehouse scheduling.
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