Service Representative Customer

Helen Williams

Albany, GA *****

*************@*****.***

+1-229-***-****

Work Experience

Lead Teacher

Alma's Baby World - Albany, GA

August 2021 to May 2022

• planned and implemented different daily activities to enhance overall development and growth to different and every student

• communicated frequently to parents about student growth and progress

• recommending at home reinforcement to support struggling students

• conferred with parents about students progress to boost family involvement and enhance student support

• organized rooms in line with current educational thinking to maximize educational opportunities

• worked one on one with students

• maintained patients and level headedness in diverse situation to support student development and growth

Toddler Lead Teacher

The Father's Learning Development Center - Albany, GA July 2019 to August 2021

• lead teacher for pre-skill aged children

• advanced multitasking in organization skills to handle multiple children at a time

• insuring the children have good hygiene and changing diapers as necessary

• cleaning interactive areas throughout the day

• preparing meals and snacks

• organizing activities

• developing curriculums for older children

• developing a schedule for the children to maintain throughout the day

• keeping records of each child progress and interest and any problems that may occur

• maintaining with the children parents and contacting them in case of any emergency

• valid CPR and first aid in certification

Assistant Teacher

All In the Family LLC - Albany, GA

June 2014 to July 2019

• supervision of children at all times

• behavioural analyst and cognitive recognition and abilities for anticipating and addressing potential interactions or issues

• caring and compassionate attitude for interacting with and caring for children

• strong verbal communication and listening skills to converse with children, fellow professional caregivers and parents or guardians.

Stay at Home Mom

Home - Albany, GA

March 2004 to June 2014

• Responsible for doing the household weekly grocery and shopping

• Setting and monitoring the household budget to ensure efficient spending

• Cleaning, cooking,and doing the household laundry

• Overseeing proper maintenance and ensuring proper handling of home equipment

• Caring for children, including overseeing their homework and assignments

• Providing useful advice to household owners for effective running of the household

• Coordinating household management activities for optimum outcomes

• Staying up to date with nutrition and hygiene related matters Education

College Diploma in Early Childhood Education

Albany Technical College - Albany, GA

September 2019 to December 2019

High school diploma

Cairo High School - Cairo, GA

August 2000 to May 2003

Skills

• Developmental Disabilities Experience (Less than 1 year)

• Communication Skills (Less than 1 year)

• Case Management (Less than 1 year)

• Time Management (7 years)

• Behavior Management (Less than 1 year)

• Home Care (10+ years)

• Math (Less than 1 year)

• Social Work (1 year)

• Food Preparation (10+ years)

• Babysitting (10+ years)

• Fundraising (Less than 1 year)

• Experience with Children (10+ years)

• Cleaning Experience (10+ years)

• GPS (1 year)

• Leadership (10+ years)

• Menu planning (10+ years)

• Event planning (1 year)

• Travel planning (10+ years)

• Childcare (7 years)

• Toddler Care (7 years)

• Teaching (7 years)

• Special Education (Less than 1 year)

• Meal Preparation (10+ years)

• Caregiving (10+ years)

• Applied Behavior Analysis (Less than 1 year)

• Classroom Experience (7 years)

Languages

• English - Fluent

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