Shannon Blalock Jamerson

**** ***** *****, ***** *****, NC 28120 adq752@r.postjobfree.com

Ph: 704-***-****

Professional Summary

Accomplished and energetic Administrator with a solid history of achievement in assisted living facilities. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Activities, Resident Care, Medication Aide, Medicaid PCS Billing, & Management.

Skills

● Administration and Management

● Critical Thinking

● Judgment and Decision Making

● Monitoring

● Coordination

● Management of Personnel Resource

Experience

Administrator

Lancaster Healthcare Sep 2005-Present Gastonia, NC

*Direct activities of administrative departments such as admissions, registration, and career services.

*Appoint individuals to positions, and evaluate their performance.

*Recruit, hire, train, and terminate departmental personnel.

*Formulate strategic plans for the facility.

*Plan, administer, and control budgets, maintain financial records, and produce financial reports.

*Consult with government regulatory and licensing agencies to ensure the facility’s conformance are within applicable standards.

*Determine schedules, coordinate trainings and assign room assignments.

*Establish operational policies and procedures and make any necessary modifications, :based on analysis of operations, demographics, and other research information.

*Provide assistance to staff in duties such as conducting orientation, resident care,issuing new policies, and scheduling activities.

*Medicaid billing, Consulting with, Doctors, Families, and potential Residents. Receptionist Jun 1998-Aug 2003 Gaston Family Health services Dental Clinic Gastonia, NC

*Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

*Receive payment and record receipts for services.

*Greet persons entering establishment, determine the nature and purpose of visit, and direct or escort them to specific destinations.

*Transmit information or documents to customers, using computers, mail, or facsimile machine.

*Hear and resolve complaints from customers or the public.

*File and maintain records.

*Conduct tours with families, describing features of the facility. Education

High School Diploma East Gaston High School

June 1996 Mount Holly, NC

Nursing Gaston College

Dallas, NC

Certifications

Administrator License

Activity Director

Medication Aide

CPR