Jean A Mathews

W**** N. Walworth Rd.

Walworth, Wisconsin 53184

262-***-****

adq73o@r.postjobfree.com

PROFESSIONAL SUMMARY

I have spent the last 10 years in restaurant customer service as a phone operator for pick-up and delivery orders. Prior to this I have. 13 years warehouse experience. SKILLS

Answering phones in a fast-paced setting. Taking accurate orders. Checking out customers and organizing delivery orders for drivers. Timing orders. Stocking and prep work for designated area.

WORK EXPERIENCE

3/2012

to

4/2022

Pino's Last Call

Walworth, Wisconsin

Phone Operator

• Assist customers by providing information and resolving their complaints.

• Calculate total payments received during a time period, and reconcile this with total sales.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

• Greet customers entering establishments.

• Issue receipts, refunds, credits, or change due to customers.

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

CERTIFICATIONS, LICENSES, AWARDS

Previous kitchen management certification and bartending license. EDUCATION

9/2010

to

2/2015

University Of Phoenix Online

Business

Associate of Arts with a concentration in Foundations of Business Bachelor of Science in Business with a concentration in Small Business Management and Entrepreneurship

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