Customer Service Adult Education
Resume:
Raleigh, Ms *****
************@*****.***
Kristie J. McNeil
Objective
I have been in the automotive field for 12 years and worked for Napa. I am a very eager and punctual person when it comes to getting a job done and on time. I am organized and try to do a job right the first time.
Highlights
Cash handling accuracy
Inventory control procedures
Retail merchandising expertise
Ability to mediate disputes
Excellent communication skills
Written and oral communication skills
Reliable and punctual
Customer service oriented
Accomplishments Process Improvement
Created new departmental procedures manual
Assessed organizational training needs
Supervised team of three staff members
Experience 2003-2009 Sales Napa/Raleigh, Ms
Computed sales prices, total purchases and processed payments. Descried merchandise and explained operation of merchandise to customers. I maintained knowledge of current promotions, policies regarding payments, and exchanges and security practices. Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs. I operated a cash register to process cash, check, and credit card transactions. Guided customers in choosing items that reflected personal style and shape. Thoroughly, explained information about the quality, value, and style of products to influence customer buying decisions. Replenished floor stock and processed shipments to ensure product availability for customers.
2009-2016 Sales Nix Auto Parts/Bay Springs
Computed sales prices, total purchases and processed payments. Descried merchandise and explained operation of merchandise to customers. I maintained knowledge of current promotions, policies regarding payments, and exchanges and security practices. Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs. I placed special orders and called other stores to find desired items. Guided customers in choosing items that reflected personal style and shape. Administered all point of sale opening and closing procedures. Thoroughly, explained information about the quality, value, and style of products to influence customer buying decisions. Replenished floor stock and processed shipments to ensure product availability for customers.
Education
Simsboro, La High School
GED taken at Arcadia Adult Education Center Arcadia, La
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