General Manager

Hog and Hominy, EnjoyAM Restaurant Group - Memphis, TN

September 2021 to Present

General Manager of the restaurant.

Among other duties, my immediate focus was the following:

-Prepare an accurate portrayal of the finances of the restaurant including spending, ensuring pricing goals, and meeting bar costs.

-Develop strategies to entice customers, including marketing and social media ideas, community outreach programs and research.

-Analyze the restaurant budget with personnel to find and price inventory, reduce expenses, review current pricing and adjust purchasing strategies if needed.

-Control operations by developing effective policies, creating high standards and working to make adjustments when appropriate.

-Ensure an outstanding dining experience by regulating service and atmosphere for all guests; develop ways to cultivate a regular customer pool.

-Recruit and train team members to excel in their position and mentor team members to grow their professional skill set for promotion

-Supervise a team of employees; work to create a cohesive unit of people who effectively communicate; create a hiring process for key staff that ensures qualified people are selected, trained and retained through top recruiting practices; consider actions of employees in various situations that deem rewarding or disciplinary action.

Food and Beverage Director

Valor Hospitality Partners, Central Station Hotel - Memphis, TN

September 2019 to September 2021

-The department head for all food and beverage outlets. Responsible for overall operation of all food and beverage departments including culinary; delivering quality service, compliance of policies and procedures while meeting/exceeding financial goals. Met and exceeded all cost targets for Liquor, Beer & Wine. Maintained 23% alcohol cost or better over the course of 2 full years.

-Ensure all aspects of department aligned with core values for Hilton/Curio brand.

-Manage all administrative functions such as scheduling, purchasing for the department, hiring and terminations of associates all in a fiscally responsible manner.

-Attended all events meetings to ensure all aspects of F&B were up to expectations of banquet and event clients.

-Budgeting and forecasting for department.

-Implementation of ordering and inventory maintenance for all F&B operations.

General Manager

Andrew Michael Italian Kitchen, EnjoyAM Restaurant Group - Memphis, TN

August 2017 to September 2019

General Manager of the restaurant.

Among other duties, my immediate focus was the following:

-Prepare an accurate portrayal of the finances of the restaurant including spending, ensuring pricing goals, and meeting bar costs.

-Develop strategies to entice customers, including marketing and social media ideas, community outreach programs and research.

-Analyze the restaurant budget with personnel to find and price inventory, reduce expenses, review current pricing and adjust purchasing strategies if needed.

-Control operations by developing effective policies, creating high standards and working to make adjustments when appropriate.

-Ensure an outstanding dining experience by regulating service and atmosphere for all guests; develop ways to cultivate a regular customer pool.

-Recruit and train team members to excel in their position and mentor team members to grow their professional skill set for promotion

-Supervise a team of employees; work to create a cohesive unit of people who effectively communicate; create a hiring process for key staff that ensures qualified people are selected, trained and retained through top recruiting practices; consider actions of employees in various situations that deem rewarding or disciplinary action.

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