Customer Service Facilities Assistant

Arnold W. Saulsberry

*****-*/* ******** ***., Los Angeles, CA 90064

[310] 966-0828 – ************@*****.***

CUSTOMER SERVICE PROFESSIONAL

Seeking a challenging position allowing me an opportunity to utilize my experience in customer support.

Summary of Skills

A “people person,” who enjoys working with other team members as well as customers.

Goal oriented, highly organized, with personal integrity and strong leadership capabilities

Extensive customer service experience with a variety of consistently positive customer contact.

Detail-directed ability to resolve customer concerns and build service relationships.

Computer literate

Work History

Facilities Assistant – UCLA, 710 Westwood Plaza, Los Angeles CA Dec. 2015 – Present

Assist with building security, setups for conferences, and generally help maintain organization.

Order and receive inventory supplies and product, handle incoming and out-going mail.

Assist as needed with special projects

Facilities Technician – Bloomberg, 6500 Wilshire Blvd. Los Angeles CA 2011 to 2015

Order, receive, and keep inventory of products and supplies. Ensure proper merchandising of food, maintaining standards including sanitary conditions, while providing a safe, pleasant environment for employees and customers. Manage all catering events and incoming couriers.

Maintenance Supervisor – Block by Block, 1351 3rd Street, Santa Monica CA 2008 to 2011

Motivated crews and interacted with other supervisors and team leaders. Ensured that the public was dealt with in a positive and professional manner. Responsible for the restocking, trash removal, and cleaning of all public areas; including lobbies, elevators, restrooms, & stairs.

District Manager – Healthcare Apparel Services, 3100 E. Birch, Brea CA 2004-2008

Successfully supported the district’s goals in maintaining satisfactory targets for growth and cost control. Proactively followed up on lost accounts as well as accounts in jeopardy; performed daily route checks by reviewing driver documentation. Conducted periodic observations and

training sessions. Received awards for outstanding performance.

Route Sales Representative – Medico Linen, 1507 Hooper Ave., Los Angeles CA 1990-2004

Distributed uniform rental and disposable products. Solicited additional business; added new

accounts.

Education

High School graduate

Attended Pepperdine University on baseball scholarship

Obtained a drafting certificate from National University

Interests

30+ years coaching youth football, baseball and basketball resulting in a few championships.

Participate in monthly feeding of the homeless on Skid Row.

Contact this candidate