Customer Service Bus Driver
Resume:
B E R D E N E T T Y O R K
*************@*****.***
Atlanta, Ga 30034
PROFESSIONAL SUMMARY
SKILLS
Commercial driving Safe driving
Follow safety procedures
EXPERIENCE
Customer Service Cashier, Walmart, Dec 2020 Current, Atlanta, Ga Increased customer satisfaction ratings by providing prompt and accurate service. Handled cash, check, and card transactions and maintained balanced drawer to facilitate large purchases.
Restocked, merchandised, and cleaned store before shift start to improve product visibility and drive sales.
Processed refunds and exchanges in alignment with store policies. Driver, Groome Transportation, Dec 2019 Dec 2020, Atlanta, Ga Studied route maps to efficiently pick up and drop off passengers. Maintained friendly and courteous manner in customer interactions. Checked bus with daily inspections to identify operational, cleaning, or maintenance needs.
Kept records for passengers and trips and reported bus breakdowns or incidents. Light Rail Operator, Marta, Feb 2018 Oct 2019, Atlanta, Ga Documented daily operations, including incident reports and passenger counts. Delivered passenger announcements over loudspeaker to address upcoming stops or potential delays.
Monitored route for obstructions and adhered to all signals to mitigate hazards. Controlled operation of electric-powered streetcars, subways, and trams. Opened and closed transit vehicle doors at scheduled stops. Housekeeper, Able Mable Cleaning Service, Feb 2014 Jun 2017, Atlanta, Ga Dusted and polished furniture, appliances, and electronics. Inventoried rooms to identify supply needs and coordinate workflow accordingly. Sanitized bathrooms and common areas by scrubbing, mopping, vacuuming, and wiping surfaces.
Cleaned rugs, carpets, upholstery, and draperies.
Notified management of restocking needs for supplies, linens, and consumables. Removed trash from grounds, office areas, homes, and surrounding areas daily. BY
Sep 1986
Bus Driver, Kids Time Learning Center, Feb 2007 Apr 2013, Atlanta, Ga Dropped students off to school and at home, monitoring crossings for unsafe conditions.
Cleaned bus interior at start and end of each run. Checked bus with daily inspections to identify operational, cleaning, or maintenance needs.
Avoided critical incidents by monitoring the passengers for signs of disorderly or unsafe behavior.
Bus Driver, Fulton Express, Sep 1995 Aug 2001, Atlanta, Ga Cleaned bus interior at start and end of each run. Kept records for passengers and trips and reported bus breakdowns or incidents. Helped board passengers requiring wheelchairs or other mobility aids and properly secured devices.
EDUCATION
High School Diploma, Business
WestLake High School Atlanta, Ga
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