Customer Service Forklift Operator

Victor Flores Reyes

*****************@*****.***

Mobile: 702-***-****

Home: 559-***-****

Authorized to work in the US for any employer

High School Diploma

Legacy High School - North Las Vegas, NV

August 2008 to June 2011

Work Experience

MST: Lowe’s Home Improvement

March 2021 to Present

Welcome customers with a friendly smile and positive attitude.

Answer customer questions.

Guide customers to the right product or solution for their needs

Maintain a clean and safe store that feels like home to customers and teammates.

Keep plants stocked, organized, and watered.

Read, write, and perform basic math (addition, subtraction).

Move around the store, and lift items up to 25 lbs. unassisted (may have to lift items over 25lbs. with or without assistance).

Use common retail technology, such as smart phones and tablets.

Associate: Mandalay Bay Resort & Casino - Las Vegas, NV

February 2016 to November 2019

• Maintains complete knowledge of, and complies with, all departmental policies, service procedures, and standards.

• Knowledgeable in correct maintenance and use of all departmental equipment. Uses all equipment only as intended, and as needed.

• Maintains familiarity with all hotel services, features, local attractions, and activities to respond to guest inquiries accurately.

• Maintains a constant awareness of safety and accident prevention.

• Strips, finishes, high-speed burnishes, spray buffs, neutral cleans, restores, etc. all floor surfaces as necessary and/or assigned.

• Performs all cleaning, restoration, and shampooing to all floors assigned.

• Exercises care in the use of cleaning supplies, methods, and equipment, while following all safety guidelines.

• Cleans wall, ceilings, vents, windows, and areas outside of building, as specified.

• Uses correct cleaning chemicals for designated surfaces, in accordance with OSHA regulations, and in adherence to established guidelines/procedures.

• Reports emergencies, needed maintenance, and safety hazards in assigned areas to supervisor.

• Ensures all equipment and work areas are kept clean, neat, and orderly at all times.

• Works under minimal supervision, completing assigned tasks in a timely fashion.

• Excellent customer service skills.

• Have interpersonal skills to deal effectively with all business contacts.

• Work varied shifts, including weekends and holidays.

• Able to effectively communicate in English, in both written and oral forms.

Landscaper: Par 3 - Las Vegas, NV

February 2016 to April 2016

• Irrigation/landscape design • Landscape conversion • Landscape maintenance

Forklift Operator: Crunch Pak – Cashmere, WA

November 2014 to October 2016

This position is responsible for unloading, inspecting, tagging and preparing Crunch Pak product for receipt.

Ensuring all products meet the requirements and specifications for each order.

Check the accuracy of: pallet tickets, description on boxes, and the accuracy of date tags.

Unload, inventory, and tag all additives received on the shipping dock.

Keep unloading zones clean and organized.

Perform accurate monthly inventory.

Perform monthly Chep counts.

Adhere to all Crunch Pak safety standards and guidelines.

Contact this candidate