Program manager

Negar Motazedian

Redmond, WA 206-***-**** *******@*****.***

https://www.linkedin.com/mwlite/in/negar-motazedian-0986ab95

Program Manager

Aspiring HEALTHCARE INFORMATICS and HEALTHCARE MANAGEMENT /DATA ANALYST who has consistently performed beyond expectations in complex, dynamic, academic and business environments. Well-versed in business law, technologies, data visualization, and administrative best practices.

•Consistently perform beyond expectations in complex, dynamic environments.

• Review documents for accuracy. Review schedule and create plans for affordability initiative.

•Organized, efficient, and effective in project and time management with a strong client services and

•quality care orientation.

•Effective communicator, well-spoken and not afraid of presenting concepts to large groups of people in both structured and non-structured settings.

•Solid analytical, fact-finding and research skills; Program/data analysis & security, Key performance indicators (KPIs)

Data Visualization PM Microsoft Office Cost Control Staff Augmentation Project Management SQL SBAR

EDUCATION

Bellevue College, Bellevue WA

BAS Healthcare Informatics/Data Analytics, expected graduation – Dec 2022

BAS Healthcare Management & Leadership – coursework– 2021

AA Allied Health, AA Medical Administrative Assistant – 2018

Related Coursework (all programs): Intro to Healthcare, Nutrition, Medical Law and Ethics, Human Biology, Medical Administrative, Medical Computer System, Health Information System for HC Managers, Essential Foundation of HC Management, Economic of HC Finance and Accounting for HC Managers, Intercultural Health Communication, and Revenue Cycles in Healthcare. Project Management for Healthcare, Business Organizational, Behavior Management, Marketing, Pharmacology, Economics of Healthcare, Biomedical Ethics, Human Resources, Healthcare informatics System Operation, Telehealth,

Medical Terminology, Data Visualization.

EXPERIENCE

Overlake Hospital, Bellevue WA 2017 - present

Pre-surgical Administrator/Senior Scheduler, 9/2021- present

• Arrange for pre-surgical requirements for east-side network providers.

• Schedule pre-surgical patient testing, collaborate with charge nurses about pre-procedures.

•Create, Audit and run daily surgical report for hospital.

Staffing Coordinator, 10/2020 - 9/2021

• Collaborated with hospital units (directors, managers and charge nurses) to provide daily staffing needs

• Recruited (from existing databank) and answered phone calls.

• Edited and managed timecards. Scheduling and prescheduling staff shifts. Calculated payroll for over 1,000 staff using Dimension (Koronos).

Negar Motazedian page 2

Patient Access Coordinator/Call Center Preceptor, 8/2017 – 10/2020

• Provided office support

• Scheduled appointments and procedures for multiple clinics (Cardiology, Physical Therapy and Rehabilitation, Primary Care and Endocrinology and Pelvic Health).

• Trained new hires and continued with employee assessment for 90 days.

• Handled patient registration and insurance verification.

• Responded to patient inquiries about services and appointments, prepared referral forms for tests, procedures, triage, transfer calls, and took encounter notes.

• Addressed issues related to billing, doctor’s availability, insurance coverage and other details related to providing quality patient relations / care.

• Worked closely with patients’ families, providers, and staff to identify needs.

Pacific Fire Internal Medicine, Bellevue, WA

Office Manager/Executive Assistant/Care Coordinator, 12/11 – 2/ 17

• Directed efficient daily office operations for free-standing medical group, managed staff of ten 10 in multiple locations) administrative and back-office support personnel

• As Care Coordinator, teamed with doctors to set policy and define business performance goals

• Analyzed existing business processes, reorganized office operations and upgraded systems resulting in significant improvement in productivity and efficiency of at least 10%

• Managed fiscal year budgets, financial and revenue growth

• Led quality assurance for patient invoicing and collection functions

• Conducted research and appealed claims to resolve account problems, optimizing cash flow.

•Performed multiple office managerial duties, including enforcement of office policies, equipment maintenance and staff scheduling. Ensured that scheduling policies concerning general patient visits and treatment for medical procedures were consistent and understood by all staff members

• Discussed process of all surgical procedures with patients and families

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