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Data Entry Customer Service

Location:
Hazel Green, AL
Posted:
May 26, 2022

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Resume:

Karina Hayes

*** *** ****

Hazel Green, Alabama, 35750

916-***-****

*********@*****.***

Summary

Employment History

• Proficient typing • Ten-key by touch • Bookkeeping programs, (ADP & Peach Tree) • Knowledge of software applications, (Microsoft Works, Excel & Outlook) • Data Entry • Heavy Filing •Operating various office machines • Efficient at multi-tasking • Adaptability

ACS Xerox

Transaction Processor

Rancho Cordova, California

September 2013 - November 2015

Performed data entry of material source documents to the computer database. Achieved high level of accuracy within a fast paced work environment .

Classic Business Services

Accounting Associate

Placerville, California

January 2013 - May 2013

Coordinate front office and all staff for busy tax season. Schedule appointments. Help prepare and assemble tax returns and receive payments. Bookkeeping and reconciliation. Answer multi-line phones. Heavy filing and processing of mail. Maintaining records/documents. Software - Drake tax systems, Peach Tree accounting, Microsoft office, (Word, Excel, Outlook, etc.).

Financial Title Specialty Services

Accounting Associate

Folsom, California

January 2006 - January 2007

Escrow accounting through-out several counties in California and Nevada Reconciliation.Incoming & outgoing wires, (national & foreign). Data entry. Disbursements. Stop-payments. Deposits. Correspondence with associates/customers, (via e-mail, US mail, phone). E Trade Financial

Accounting Associate

Rancho Cordova, California

April 2004 - November 2005

Reconciliation, (foreign exchange, corporate action, general ledger, multiple suspenseaccounts). Researching and analyzing, (missing checks & deposit corrections, ACH and EFT). Regulatory internal department reporting. Processing check deposits, (including high dollar deposits for brokerage and bank accounts). Efficiently handled high volumes of escalated issues with the customer service department. Assisted with month end closing. Foreign currency translation, (for wires & recon). Heavy data entry and spreadsheets. Stop-Payments, (brokerage, bank, money market, foreign checks and wires). Correspondence with internal departments. Inputted incoming & outgoing wires. Photo-copying checks and maintained paper files. Responded & processed returned mailed deposits.Software - ADP Brokerage, BETA, Scopius, Microsoft office, (Excel, Outlook, Word, etc). Mercury Insurance Group

Underwriting Specialist II

Rancho Cordova, California

November 2001 - January 2004

Transcribed complied information for business correspondence. Heavy data entry. Processing daily mail & repetitive routine documents. Maintaining records/files. Receiving payments & documenting transactions. Heavy Filing, (Senior file clerk prior to promotion). Written & verbal communication between customers & participating Professional Skills

Filing, (Senior file clerk prior to promotion). Written & verbal communication between customers & participating businesses. Training new employees.

Payments

ACCOUNTING

RECONCILIATION

FILING

Customer service

Excel

Ten Key

Heavy Data Entry



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