Customer Service Operations Manager

Vishal Chetty ***********@*****.*** / 669-***-****

PROFESSIONAL SUMMARY:

Sales, Business Development, and Leadership

Cold-Calling, Prospecting, Lead Generation, Marketing/Sales Campaigns

Demonstrated ability to exceed quota

WORK EXPERIANCE:

Fintech Times

Director of Media Sales May 2020 to present

Executed sales and marketing strategy bringing in nearly $300,000 in new revenue; quota was $25k.

Researched and prospected targeted leads for cold outreach using Linkedin, Sales Navigator and We-connect.io.

Manage and implemented multiple lead gen and demand gen campaigns to maximize opportunities

TruU

Operations Manager/Talent Acquisition May 2019 to present

Full life-cycle recruiting for a growing tech startup

Sourced, recruited, negotiated offers for in-demand skills including Software Engineers, Solution Architects, and DevOps Engineers

Researched and prospected passive candidates through LinkedIn and Breezy ATS

2+ years hands on experience with Hubspot and Salesforce

Farmers Insurance Agency

Sales Representative Sept 2017 – March 2019

Prospected, built relationships, and helped customers select the best insurance policy to meet their needs

Worked closely with customers to provide exceptional service and generate referrals

High Connection Density

Marketing and Customer Success Dec 2014 - Apr 2017

Talking with top tier customers for purchase orders

Customer service and inventory control Google Ad words certification

Lead Exhibitor, DesignCon 2015-17. Pitching potential customers on our frictionless solution (board to board, package to board interposers)

Shipping and receiving and logistics of all purchase orders

EDUCATION:

UCSD, Biology and Communication

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