Time Work Office Manager
Resume:
JOANNE ASHLEY
********@*******.***
**** **** ** *, *********, Fl 34203
I am seeking a position where I can use my considerable experience in the various areas I have acquired and prove myself to be a company asset. During 2020 I worked part time for the US Censor and had a complete clean background check.
Work Experience
May2021- PRESENT
Uber Technologies, Inc., Driver
Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
June 2006 – May 2021
Clean and Shiny Homes, Company Owner
Hiring and firing of staff
Customer liaison
Staff and client schedules
Advertising and marketing
Stock control, purchase and distribution
QuickBooks bookkeeping
Training of staff
Home and pet watching for clients
Cleaning of residential and rental properties
Invoicing, banking and debt collection
October 2005 – June 2006
Sweetbay Supermarket, Cashier
Maintain a balanced cash register as frontend cashier
Trained two new employees on register
Handled customer complaints to the best of my abilities
Stepped in as manager when department manager was on vacation
Answered questions about products and services to ensure customer satisfaction
Cashing out sales with multiple payment forms
Assisted customers with sales and promotions and customer complaints
February 19991– March 1999
Jenway, Office Manager (Management)
Started out as Receptionist and then got promoted to Quotations advisor and then moved on to Office Manager.
Interpret and communicate work procedures and company policies to staff.
Answered Telephones and greeted customers.
Provided quotations for worldwide customers.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Resolve customer complaints or answer customers' questions
Develop or update procedures.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Recruit, interview, and select employees.
Make recommendations to management concerning such issues as staffing decisions or procedural changes.
Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Invoiced customers. Coordinate activities with other supervisory personnel or with other work units or departments.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
05/01/1988 - 06/01/2003
Various, Bartender and waitress
Check identification of customers to verify age requirements for purchase of alcohol.
Balance cash receipts.
Serve wine, and bottled or draft beer.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws. Slice and pit fruit for garnishing drinks.
Clean glasses, utensils, and bar equipment.
Clean bars, work areas, and tables.
Ask customers who become loud and obnoxious to leave, or physically remove them.
Arrange bottles and glasses to make attractive displays. Collect money for drinks served.
Take beverage orders from serving staff or directly from patrons.
Serve snacks or food items to customers seated at the bar. Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Waiting tables
Previous to this I have experience in working for a staff recruitment agency and have run a hotel.
Education
Chelmsford College, England
2 years general studies including:- Economics
Human Biology
Chemistry
Environmental Studies
Typing
Word Processing
Sandon Comprehensive, England
Completed high school education and graduated.
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