Gynetrei Hunter-Ikebuaku

***** ****** **** *****

Houston, Texas 77075

713-***-****

SUMMARY

Well organized, flexible, self-starter seeking a patient accounting, secretarial, or receptionist position with nineteen years’ experience in customer service, including sixteen years in healthcare.

WORK EXPERIENCE

Larkin Group 2017 - 2017

Cash Poster

Duties and Responsibilities

Prep Money for Posting

* Review bank statements, log money onto Daily Collections spreadsheet, print credit card reports & lockboxes, prepare batches for misc., commercial payments.

Post Payments & Adjustments

* Post payments and adjustments received from insurance companies in the form of an EOB/EOP to patient accounts.

* Post self pay payments, refunds, recoupments, special adjustments, and returned/nsf payments to patient accounts.

* Research payments and assist Collectors with posting & payment question.

* Review accounts and make necessary posting corrections.

* Reconcile all payments and adjustments to ensure that the day has balanced.

* Reconcile all payments and adjustments to ensure that the month has balanced.

Obstetrical and Gynecological Associates 2004 - 2017

Cash Poster

Duties and Responsibilities

Prep Money for Posting

* Review bank statements, log money onto Daily Collections spreadsheet, print credit card reports & lockboxes, prepare batches for misc., commercial payments.

Post Payments & Adjustments

* Post payments and adjustments received from insurance companies in the form of an EOB/EOP to patient accounts.

* Post self pay payments, refunds, recoupments, special adjustments, and returned/nsf payments to patient accounts.

* Research payments and assist Collectors with posting & payment question.

* Review accounts and make necessary posting corrections.

* Reconcile all payments and adjustments to ensure that the day has balanced.

* Reconcile all payments and adjustments to ensure that the month has balanced.

Kidney Associates 2002 - 2004

Accounts Representative

* Post Payments that were made, post all monies co-payments, co-insurances paid.

* Generate statements to patients and release secondary insurance.

* Coordinate a copy of Medicare EOB for submission of Secondary insurance company.

* Review all paper claims for errors before submitting to the insurance company.

* Process billing for the Dialysis clinic.

MacGregor Medical Association 1994 - 2002

Medical Receptionist

* Front desk reception for large acute care facility.

* Providing daily customer service for patients and staff.

* Successfully performing patient accounting functions including, accepting co-payments, while maintaining a cash drawer.

* Coordinating schedules for twelve doctors, and three physician assistants with results in assisting patients without appointments, which ranges on a daily basis between thirty to fifty patients.

* Effectively handling multiple phone lines, directing calls to appropriate departments and taking messages when necessary.

* Verifying eligibility and benefits from insurance companies.

* Checking patients in for Neurology, Internal Medicine, Family Practice, Geriatric, Nuclear Medicine, Cardiology, Dermatology, Endocrinology clinic.

* Assisting coding specialist with data entry of patient’s charges.

* Received many customer service awards.

Knowledge, Skills and Abilities:

* Knowledge of clinic departments and operational relationships.

* Skills in analyzing and interpreting third party payer EOBs.

* Ability to perform mathematical computations, compute percentages and balancing cash.

* Skills in defining problems, collecting data, interpreting billing information.

* Skills in using medical cash posting software computer applications.

* Ability to organize work for highest level of efficiency.

* Ability to communicate clearly and be self-motivated.

* Ability to develop and maintain positive, effective relationships with patients and staff.

Contact this candidate