Cashier and customer service
Resume:
Lakeisha witherspoon
********.**.***@*****.***
Key Skills
Customer-Oriented Service
Self-Motivated
Excellent Problem-Solving Skills
Time Management
Office Skills (Fax, Copy, Filing etc.)
Teamwork
Records Organization & Management
Great Multitasker
Excellent Communicator
Resourcefulness
Multi-phone line experience
Data Entry
Professional Experience
HOPE FOUND – Kensington, MD
Nurse Aid, 03/13 – Present
As a Nurse Aid, I am responsible for the daily care of patients. Performing direct care duties for the patient.
Key Results:
Assist patients with walking and light exercise.
Assist with telephone calls
Plan and prepare daily nutritious meals while following any dietary restrictions.
Updated patients’ chart with daily notes.
Monitor the pantry daily to make sure all food and other items were within the expiration dates.
Change bed linens and kept rooms tidy daily.
Assist patients with daily task such as eating, bathing, and grooming.
Complete any correspondence the patients requested.
Faxed, emailed, copying documents and provide other office duties as needed.
WARD AND WARD MENTAL HEALTH – Washington, DC
Nurse Aid, 11/16 – Present
As a Nurse Aid, I am responsible for the daily care of patients. Performing direct care duties for the patient.
Key Results:
Assist patients with walking and light exercise.
Plan and prepare daily nutritious meals while following any dietary restrictions.
Updated patients’ chart with daily notes.
Monitor the pantry daily to make sure all food and other items were within the expiration dates.
Change bed linens and kept rooms tidy daily.
Assist patients with daily task such as eating, bathing, and grooming.
Complete any correspondence the patients requested.
Travel for client’s vacations.
Faxed, emailed, copying documents and provide other office duties as needed.
WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY – Washington, DC
Driver, 02/13 – 01/14
As a Driver, I was responsible for maintaining the safe transport of patrons to and from their destination.
Key Results:
Assist clients to and from vehicle.
Follow WMATA’s policies and procedures.
Assist clients with various disabilities.
Provide effective customer service by making my patrons feel comfortable as possible on the route.
Always took the time to make sure the vehicle was clean.
KBC NURSING AGENCY – Washington, DC
Nurse Aid, 11/11- 06/13
As a Nurse Aid, I was responsible for assisting my patients with their daily routine and light housekeeping.
Key Results:
Assist patients with walking and light exercise.
Planned and prepared daily nutritious meals while following any dietary restrictions.
Updated patients’ chart with daily notes.
Monitored the pantry daily to make sure all food and other items were within the expiration dates.
Changed bed linens and kept rooms tidy daily.
Assist patients with daily task such as eating, bathing, and grooming.
Completed any correspondence the patients requested.
Ran errands small errands to pick up prescription and dry cleanings.
GREYHOUND – Washington, DC
Guest Services/Ticket Agent, 04/07-05/09
As a Guest Service Agent, I provided general administrative support for patrons and management. In addition, I served as an outgoing, dependable, detail-oriented, resourceful person greeting customers upon entry into Greyhound.
Professional Experience (continued)
GREYHOUND (continued)
Key Results:
Managed and directed multiple phone lines utilizing effective communication skills.
Engaged customers with friendly service and a helpful attitude.
Maintained professional appearance of service area.
Performed various administrative tasks by management by effectively utilizing corporate computer system.
Assisted customers with reservations and printing confirmation receipts.
HAWK ONE – Washington, DC
Security Officer, 03/13 -07/04
As a Security Officer, I was responsible for maintaining a safe and secure environment for employees and patrons by monitoring the premises.
Key Results:
Monitored surveillance equipment.
Inspected the building and equipment to ensure safety.
Followed organizations guidelines to comply with all legal requirements.
Maintains environment by constant observation of all areas.
Reported any irregularities and informing violators of policies and procedures.
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Education
ACADEMY OF HOPE G.E.D. PROGRAM – Washington, DC
G.E.D, 2010
References Upon Request
Contact this candidate