Housekeeping Manager Customer Service
Resume:
Sheree Willis
Environmental Services Manager
Erwin, NC 28339
**************@*****.***
Authorized to work in the US for any employer
Work Experience
EVS Manager
UNC Chapel Hill hospital - Chapel Hill, NC
May 2021 to Present
I manage 25 employees daily
Monitor the EPIC and TDSS system.
Maintains my departments monthly budget
Do the employees weekly schedule.
Inspect all area's daily patients rooms restrooms lobby and waiting room area's. I do black light inspections conduct patients quality control interviews to ensure all needs are being met. I also help when short staffed pulling trash cleaning rooms making beds mopping. I make sure the laundry room stays clean and running well.
Housekeeping Manager
Hyatt place hotel - Raleigh, NC
June 2019 to May 2021
I inspect all rooms put them in the system under the correct status. Weekly employee schedules
Manage department budget
Inventory once a month
Order all department supplies
Give out projects for deep cleans and floor care
I do the hiring and terminations
Train new hires
I do business with Ecolab I'm familiar with QA's SDS sheets bloodborn pathogens HOUSEKEEPER
NC STATE UNIVERSITY - Raleigh, NC
October 2017 to June 2019
Clean restrooms, meeting rooms, and classrooms. Vacuum, pull trash, sanitize door handles, table tops, toilets and sinks. Dust high and low, dry, wet mop and restock restrooms as needed. Im part time
HOUSEKEEPING MANAGER
HYATT PLACE HOTEL
January 2013 to September 2017
I was responsible for 15 employees and also one supervisor. I gave out daily work schedules, did once a month inventory of supplies and linens. Placed inventory orders once a month or as needed while staying within the department's budget. I did weekly employee schedules, inspected guest rooms, put them in the system and inspected all public areas to ensure cleanliness. I cleaned guest rooms, restrooms, made beds, pulled trash and moped while inspecting and putting rooms in the system whenever short staffed.
HOUSEKEEPER
MARRIOTT HOTEL
June 2009 to January 2013
I striped and cleaned guest rooms bathrooms, dry and wet moped, low and high dusted, cleaned window sills, changed linens, restocked bathrooms, greeted all guest with a smile. Environmental Sevice Technician
Childerns hospital of philadelphia - Philadelphia, PA 2000 to 2009
I striped and cleaned all discharge rooms. Cleaned bathrooms restocked them made beds high and low dusted dry and wet moped.
Skills
• Housekeeping
• Cleaning
• Customer Service
• Hospitality
• Time Management
• Excel
• Buffing
• Environmental Services
• Floor Care
• Hospital Experience
• Housekeeping Management
• Laundry
• Custodial Experience
• Budgeting
• Microsoft Word
• Guest Services
• Commercial Cleaning
• Payroll
• Residential Cleaning
• Quality Assurance
• Supervising Experience
• Home Care
• Epic
• Infection Control Training
Certifications and Licenses
driver's license
Assessments
Conscientiousness — Highly Proficient
December 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Housekeeping Supervisor, Hospital, Janitorial, Houskeeping
Contact this candidate